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From the very start, our main focus has always been to deliver exceptional services with quality products. This has resulted in windshield and car window replacements for more than 50,000 customers across the Phoenix Metro Area. ProLite Auto Glass is now one of the most trusted auto glass repair & replacement shops in Arizona, thanks to our experienced technicians, high-quality materials, and our commitment to providing outstanding customer care.

google logoProlite Auto GlassProlite Auto Glass
4.6 Stars - Based on 336 User Reviews
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4.0 yelp stars
4.0 Stars - Based on 92 User Reviews
5 star ratingProlite Auto Glass did an excellent job replacing my windshield. I called on Monday and they had me scheduled to get it replaced on Tuesday. There was some confusion with my insurance company but Prolite made sure to get it straightened out quickly so my appt could be completed and paid for with my insurance coverage. The tech was on time and efficient. Will definitely call them again!
Dani L. Avatar
Dani L.
4/07/2018
Made it very easy. Coordinated everything through my insurance with little effort on my part. Came out right away and got the windshield replace quickly.
sean beynon Avatar
sean beynon
6/17/2019
5 star ratingThank you Prolite for replacing my windshield in a timely manner. This company is honest, trustworthy and has exceptional customer service! I'm not one to give recommendations freely. But I 100% recommend this company for all your glass needs.
Shannon B. Avatar
Shannon B.
7/29/2020
Service: Auto windshield replacementPositive: Professionalism
Bobbie DeCesare Avatar
Bobbie DeCesare
11/17/2021
5 star ratingTheir customer service is second to none. They are great at communicating and getting back to you promptly. They answered all 526 questions (I'm exaggerating) that I had with a smile, they accommodated my busy schedule by coming out to me and their techs are just as professional and polite. I would highly recommend this company to anyone who needs help with their auto glass. 2017 Mercedes CLA2010 BMW convertible2017 Tundra
Fernando M. Avatar
Fernando M.
11/13/2019
5 star ratingOne word - Amazing! I called in the morning after realizing my windshield had a huge crack the day before. They immediately checked the stock and confirmed availability and called my insurance and worked out all the details and I got an appointment set the same day between 12 and 4 PM. The guy who came also was fast and efficient and finished the whole work in an hour. They even gave me an extra rebate which I did not ask or expect, what can i say, they were simply amazing! Overall highly satisfied with the whole experience! Will definitely recommend.
Arun M. Avatar
Arun M.
12/13/2016
Great service. The tech Iren replaced my windshield at my work. He was very professional and proficient. Plus, I got some extra cash! Overall great experience
Amber Sierra Avatar
Amber Sierra
6/17/2019
Very professional and came to my home!They were done in 30-40 minutes.
Mark Millett Avatar
Mark Millett
6/17/2017
5 star ratingBrandon J. is the man. I wish he worked for me extremely polite and neat. If the windshield cracks again I hope I can request him.
Shelly A. Avatar
Shelly A.
12/29/2016
5 star ratingAfter looking around for the best quote in the valley Prolite Auto Glass beat them all. I really liked heir customer service and how quickly they were able to fix my windshield. I was scared of not getting OEM glass because I thought the general kind would be too cheap, but Prolite proofed me wrong and my windshield looks straight from the dealership!!! I would definitely be using PAG on my next service.
Elisa M. Avatar
Elisa M.
12/06/2017
5 star ratingthey are amazing!! they are super professional and they come to your location!!
Katie P. Avatar
Katie P.
6/12/2019
Service: Auto windshield replacement
Nick Newburg Avatar
Nick Newburg
5/17/2022
Carlos came out and changed my windshield really quick! He was appropriately socially distanced, courteous and professional. I will use your service again in the future!
James Kear Avatar
James Kear
6/17/2021
Great service. On time. My new windshield is holding in place nicely. Prompt refund. He gave me a check at the time of service! No waiting! No useless restaurant coupons! A job well done!
Dorinda McLean Avatar
Dorinda McLean
7/28/2022
I have utilized ProLite for windshield repairs more times than I would like to admit. They have fixed windows on all of my vehicles including my Jeep Grand Cherokee, BMW, and F250. The process was always simple. They worked with my schedule and came to my office or home to make the process even more convenient. It's always nice to look through a fresh windshield, and ProLite is a great company to call if you need glass replacement.I have utilized ProLite for windshield repairs more times than I would like to admit. They have fixed windows on all of my vehicles including my Jeep Grand Cherokee, BMW, and F250. The process was always simple. They worked with my …More
William Lee Avatar
William Lee
6/17/2019
Service: Auto windshield replacementPositive: Professionalism, Quality
Susan Johnson Avatar
Susan Johnson
11/17/2021
5 star ratingThey did an amazing job. Came to my job, sent me a text message when they were done. The gentleman even fixed a panel that had come loose on the inside of my car. Thanks guys!!
Renee M. Avatar
Renee M.
8/18/2016
Upon calling, the receptionist was very helpful; she even help with contacting my insurance company and did follow up texts with me to ensure everything was taken care of. The installation was quick and the repair man was very courteous and professional leaving instructions for 24hrs care after windshield replacement. Definitely recommend Prolite Auto Glass service to anyone who appreciates quality work and customer service experiences!
RoyalRose Thorns Avatar
RoyalRose Thorns
6/04/2022
Positive: Professionalism, Punctuality, Quality, ValuePAINLESS! The technician was prompt, extremely efficient and left me with a totally clean windshield inside and out. I will definitely use ProLite's service, again.Service: Auto windshield replacement
Margaret Cagle Avatar
Margaret Cagle
12/17/2021
5 star ratingThe guys came in, super professional and it took about 30 mins... Not to mention I got a check for $175.00!! Not even kidding... I just referred you guys to my friend Maria! Thank you!
Ryan T. Avatar
Ryan T.
6/29/2016
I had to have my windshield replaced and ProLite made the process very easy. They got my windshield repaired within 24 hrs and came when they said they would. The men were very friendly and knowledgeable. The scheduler Christy, was so friendly and helpful! I would definitely recommend them to friends and family. Thank you ProLite!
Smiley Bear Avatar
Smiley Bear
6/17/2018
5 star ratingVery friendly service and extremely flexible scheduling!
Doug L. Avatar
Doug L.
1/24/2018
The husband-and-wife team that installed my windshield were very nice and very efficient. They got my windshield installed in a timely manner and also answered all my questions. I would definitely recommend those two again.
Tami Ramey Avatar
Tami Ramey
6/17/2017
I spent hours calling around getting quotes that were rough on anyones budget. Replacing a windshield can be pretty pricey. I called Prolite Auto and beat every company from the customer service/ scheduling to the installer who came to my home and installed my windshield within 35 mins . The installer was on time and called 20 minutes prior to arrival! And they gave me a quote that no other company could match to my needs . I appreciate Prolite Auto Glass and highly recommended them ! - Rachel ArballoService: Auto windshield repairI spent hours calling around getting quotes that were rough on anyones budget. Replacing a windshield can be pretty pricey. I called Prolite Auto and beat every company from the customer service/ scheduling to the installer who came to my …More
rachel amann Avatar
rachel amann
4/17/2022
5 star ratingI recently had an insurance replacement done through ProLite. Living in Arizona, I have had my fair share of broken windshields from whatever freeway detritus seems to be flying around. Prolite was able to schedule my replacement within 2 days, they came to my house to install, their installers were actually early (and called, as asked, to give me a heads up they were on the way). The entire process was painless, and I even got a check for a kickback from the insurance. Special shoutout to my installers for actually taking the time to put the dashmat back on-this is actually the only company I have used that has taken the time to do that. It's a little thing, but it shows attention to detail and pride in workmanship. I'll use these guys again when I have the need.
Aedan B. Avatar
Aedan B.
7/29/2019
From first contact, excellent customer service and I knew this is the company I want to do business with. The receptionist was friendly, compassionate and worked miracles to get me in before the actual scheduled date. I recommend this company to everyone.
Alex Saulny Avatar
Alex Saulny
3/25/2023
A great recommendation from a friend. They were able to come out within a few days of calling to book. Great communication via text, which I appreciate from a business. I would use them again!
Amelia Duran Avatar
Amelia Duran
4/15/2023
Great place
Kelly J aviles Avatar
Kelly J aviles
6/17/2020
5 star ratingWe called to get our windshield replaced, and the we're very helpful explaining what to do with our insurance, and scheduling our replacement for the next day. They are a preferred company through our insurance. They did a great job on the windshield replacement. We are very happy.
Rick N. Avatar
Rick N.
4/04/2018
The repair was handled with attention.
Alton L. Strickland Avatar
Alton L. Strickland
5/17/2022
Service: Auto windshield replacementPositive: Professionalism, Punctuality, Quality, Value
Matthew Johnson Avatar
Matthew Johnson
11/17/2021
5 star ratingI spoke to Leticia when I called in and she was absolutely wonderful to speak with. She was professional, friendly and made the process incredibly easy with my insurance company. The glass company I used prior was not proficient with the necessary extra parts my vehicle needed with the window replacement, which resulted in a bust job. Prolite knew the specs of my vehicle without me having to tell them and made sure they had the parts in stock before they even made my appointment. I do not remember my technician's name, but he was great. He called me ahead of time to let me know he was on his way, and then again when he was out front. He was on time, professional and friendly. The best part is you get money back! I highly recommend Prolite and will use them again in the future.
Nikki M. Avatar
Nikki M.
9/16/2019
I had my windshield replaced while at work, which is such a timesaver! Speedy and done right, even put the stickers back on. Will definitely refer friends and family over to them. Thank you again ProLite!
Shushyaz Avatar
Shushyaz
6/17/2019
5 star ratingThey've replaced my last 2 windshields and everything always goes smoothly. They drive to where I am, they're on time, do their work, give me check, and all is done.I will definitely call them everytime I need a new windshield.
Karine M. Avatar
Karine M.
10/04/2019
Service: Auto windshield replacement
sissy bubba Avatar
sissy bubba
5/17/2022
5 star ratingI'm a fan. Was able to get my windshield about 6 weeks early. Worked around my schedule and came to my house for the replacement. Carlos called to let me know when he'd be there. Arrived when he said and finished super fast. Whole thing took him maybe 30 minutes. Looks just like factory again too. They also have a lifetime guarantee. Definitely keeping their contact info in my phone.
J M. Avatar
J M.
5/16/2019
Positive: Professionalism, Punctuality, Quality, ValueTechnicians were courteous did a great job. Thank you!
Larry Koslow Avatar
Larry Koslow
6/17/2020
Service: Auto windshield repair
Arco Montufar Avatar
Arco Montufar
5/17/2022
5 star ratingJust had Prolite replace my front windshield and couldn't be happier with the overall service. They were very efficient and helpful throughout the whole process. Would highly recommend their services!!
Micah S. Avatar
Micah S.
9/19/2022
Very professional and fast. 10 out of 10Service: Auto windshield replacement
Michael Myers Avatar
Michael Myers
6/10/2022
Positive: Professionalism, Punctuality, Quality, ValueThey were on time and done quickly. They always are. I have a 4Runner and have had to replace this windshield many times. They are the only ones that get the set molding even all around. May not be a big deal, but it hints at quality installation to me. Well done ProLiteService: Auto windshield replacement
Marr Explores Avatar
Marr Explores
1/17/2022
Job well done, technician was on time and courteous. Everything was done in no time and vehicle was left clean.
Scott Meek Avatar
Scott Meek
6/17/2017
Used again, office personnel and installer were so kind and a pleasure to do business with. Quick and Easy. They came right to my office , no need for me to go anywhere or adjust my schedule. Thanks again Prolite.
Jennifer Rath Avatar
Jennifer Rath
6/03/2022
They fixed my cracked windshield on time and we’re extremely courteous as I was waiting while the work was being completed. They were more price competitive tan Safelite
Andrew Glaser Avatar
Andrew Glaser
5/17/2022
Pretty easy to work with and received a call before appointment! All around pleasant experience
Jeremy Wegener Avatar
Jeremy Wegener
6/17/2020
5 star ratingProline experience was great!! Super friendly, quick on the phone with my insurance company! Had an appointment next day! Came to my work and fixed my window right up! Highly recommend! All my future service for sure!
Keith N. Avatar
Keith N.
11/02/2015
awesome people. great shop
ernie espinoza Avatar
ernie espinoza
6/17/2021
Services: Installation, Auto windshield replacement
Marshall Rende Avatar
Marshall Rende
5/17/2022
Service: Auto windshield replacementPositive: Professionalism, Punctuality, Quality, Value
Kasey N. White Avatar
Kasey N. White
1/17/2022
Positive: Professionalism, Punctuality, Quality, ValueI ABSOLUTELY commend the staff at ProLite for making it such an easy experience to replace my windshield. The ladies, (Bethany and Gloria) along with Jordan (technician) were EXQUISITE! They were all friendly and professional. I will highly recommend ProLite service to my friends, family and colleagues.
Debra Bahe Avatar
Debra Bahe
6/17/2020
5 star ratingCalled on ProLite through a referral from a friend, they took care of everything through their mobile service group and they were great! Highly recommend...
Patrick H. Avatar
Patrick H.
11/10/2020
Awesome service! It was extremely easy to call and schedule an appointment for my windshield. Brandon J. was who changed out my windshield and was very communicative when he was running ahead of time and when he was on his way. He was super friendly and was able to answer all of my questions! Definitely would recommend.
Rachel Brown Avatar
Rachel Brown
6/17/2017
These guys were recommended by my insurance company, and now I know why! I've only taken my Mercedes to the dealer for service, and I am a perfectionist so I'm not exactly easy to work with.The technician came to my house literally exactly at the time promised and was clean, very friendly, and professional. The installer certainly knew what he was doing and the car looked flawless when he was done.I don't usually write reviews but the service was so good I just had to. Thank you!These guys were recommended by my insurance company, and now I know why! I've only taken my Mercedes to the dealer for service, and I am a perfectionist so I'm not exactly easy to work with. …More
Karl Freund Avatar
Karl Freund
6/17/2016
5 star ratingThey arrived on time. Did a great job and cleaned up afterwards. Employees were fantastic and the entire experience was A+. I have used them for all three of my cars and each experience was outstanding.
John R. Avatar
John R.
9/07/2016
5 star ratingThey showed up at my place of business and rearranged their busy schedule to accommodate me. Work done well and rebate check issued on the spot. I also had the chance (unfortunately) to "test" the quality of their glass. On my way home I got stuck behind a big gravel truck, and, sure enough, a rock came flying my way and hit low and dead center in my windshield...it sounded like a shot! Amazingly, no crack, just the remnants of the piece of gravel that hit me. Now *thats* some strong glass. Thanks Prolite!
Bill R. Avatar
Bill R.
10/20/2015
5 star ratingFriendly on time quality service!
Highly recommend Prolite!
Stephanie P. Avatar
Stephanie P.
9/28/2022
5 star ratingHad my windshield replaced while at my work. Hector showed up when he stated he would, was professional, kind, courteous, and took his time to explain everything and did such a great job. I plan on referring my co-workers and friends. Keep up the great work guys!!
Kandis J. Avatar
Kandis J.
8/02/2018
I love how small businesses always seem to have better customer service And quality than name brands. Receptionist was informative and helpful, Mike was efficient and kind enough to still service my car after showing up late (would not recommend doing that of course). And my windshield looks awesome!

I went here because they had the best price after calling three other places. Would recommend. Thank you Mike!
Anaya Ishida Avatar
Anaya Ishida
6/11/2022
5 star ratingI had appointment from 10 to 20 he was here before 10 he did a great job very happy with service
Marla B. Avatar
Marla B.
8/11/2022
5 star ratingI was very happy with service, it was at a lower price than the company my insurance recommended, so i was also happy with that.
Karen C. Avatar
Karen C.
11/24/2016
Positive: Professionalism, Punctuality, Quality, ValueGreat experience, super efficient and friendly!
Dani Trussell Avatar
Dani Trussell
6/17/2021
Very pleased with the services received. The technician followed the instructions given to dispatch and completed the work in a timely manner.
Kevin Fleming Avatar
Kevin Fleming
6/17/2018
Services: Auto windshield replacement, Auto windshield leak repair, Auto side window replacement, Wiper blade installation, Auto side view mirror repair, Auto power window repair, Auto windshield repair, Sunroof glass replacement, Auto rear window replacement, Installation
Alan Maldonado Avatar
Alan Maldonado
5/20/2022
5 star ratingThey have a great customer service and they do a great job I been hiring them for my broken windshields for the past 2 and half years .
Carina V. Avatar
Carina V.
4/11/2018
5 star ratingI have used ProLite in the past and wanted to use them again... However, I could not remember their name. I actually called about four different window companies and asked the rep if I had in the past had a windshield replaced? I finally found ProLite again and used them for the third time now. I am very pleased with their service and the techs have been fantastic. They are prompt, courteous and professional. When they called and said they were minutes away, they showed up and began to change out the windshield. I would recommend to family and friends anytime. On a side note, I always read reviews and I expect some dissatisfaction from customers. No one is perfect, but these guys get as close to perfect as possible. Thanks again and I will be using ProLite again for my vehicles.
James M. Avatar
James M.
10/30/2019
5 star ratingthese guys are great they are on time and do a professional job would definitely recommend .
Daniel V. Avatar
Daniel V.
12/10/2016
5 star ratingI recently had a crack that was too big for just a repair, I needed a new windshield. I called 3 companies for price and time availability. ProLite was professional, timely, and they gave me an immediate price based on my insurance. I'm very satisfied, and would recommend this company.
Joyce S. Avatar
Joyce S.
10/30/2019
Great service, quality workmanship, and they paid me! What else can I say? I highly recommend Prolite!
Ted Purdy Avatar
Ted Purdy
6/17/2017
Fast and professional.Service: Auto windshield replacement
Judy Dube Avatar
Judy Dube
4/17/2022
Excellent service, here on time and fixed in 20 minutes!Service: Auto windshield repair
Dan Mahedy Jr Avatar
Dan Mahedy Jr
4/17/2022
5 star ratingAll employees were friendly, helpful and efficient. The appointment was scheduled within a day and the work was done well. The installer was professional and friendly and issued the rebate check on the spot. I ould certainly use Prolite again and have already referred them to a friend who has already used them as well.
Rachel D. Avatar
Rachel D.
9/01/2016
Prolite Auto Glass was awesome! I got $110 back when I used my insurance to change my windshield. The tech that changed my windshield was super friendly and professional. They were able to get it done very quickly. The customer service person I spoke with, Bethany, was very knowledgeable and helpful. I would definitely use them again if I need my windshield replaced.Prolite Auto Glass was awesome! I got $110 back when I used my insurance to change my windshield. The tech that changed my windshield was super friendly and professional. They were able to get it done very quickly. The customer service …More
Bryce Dupree Avatar
Bryce Dupree
6/17/2020
5 star ratingHad a few cracks in my windshield and went online to see if I was eligible and they called me within minutes. It was completely free to me with my insurance and they sent someone out the next day. They were super polite and did an amazing job! I can't even see where the cracks were anymore!
Cole D. Avatar
Cole D.
11/21/2016
5 star ratingMy wife called me up all nervous that the windshield cracked in her SUV, and thought that it was going to cost us a lot of money. I knew we had $0 deductible glass coverage, so I wasn't worried. I was however determined to find a glass shop that was reputable, professional, and offering some sort of incentive that I could put to use.So many glass shops offer free hotel stays, and other kinds of garbage as sales incentives, but I was looking for cash rebates or gift cards to somewhere I could use. Luckily I found these guys, who were on-time, professional, clean, and presented me with my refund check ON-THE-SPOT.Read the reviews of other places offering rebates on windshield installs, and you will find that many of them will not pay you until 90+ days AFTER they get paid, which takes up to 30 days on its own. Plus some of the others make you send in the rebate forms etc. Nothing is easier than a check in your hand on the spot, and that's what these guys brought me.My wife had a blast at the mall with her rebate, and the windshield looks as good as new. I would definitely use these guys again, and highly recommend them for their service and ease of use.
Steven K. Avatar
Steven K.
4/06/2015
They were Great! Came to the house, replaced windshield in the driveway super quick! Would definitely call again!!
Maria Liss Avatar
Maria Liss
6/17/2019
Services: Auto windshield replacement, Auto side window replacement
Byron Bridges Avatar
Byron Bridges
3/17/2022
5 star ratingProlite Auto Glass representatives were helpful with setting the glass repair appointment and did a great job. In addition, followed up with me a day after the install to make sure everything went okay and to thank me for my business.
Tessa Prine S. Avatar
Tessa Prine S.
6/27/2019
5 star ratingSome of the best service I have had from a company in 62 years on this planet! From the initial phone call, where they called my insurance and all three of us spoke to the technician arriving on time and being professional and fast it was a perfect experience! I highly recommend them!
Shelley K. Avatar
Shelley K.
5/31/2019
I've used their service twice in the last 5 months (at no fault of their own). They were very courteous, on time, and efficient. I got Luis the first time because he did a friend of mine's car and I requested him a second time. He's very funny, professional, and he gets the job done quick. I've had no issues with them. And I read a lot of the reviews and was very skeptical in the beginning. I can say my experience has been okayService: Auto windshield replacementI've used their service twice in the last 5 months (at no fault of their own). They were very courteous, on time, and efficient. I got Luis the first time because he did a friend of mine's car and I requested him a second time. He's very …More
Marcia Lofton Avatar
Marcia Lofton
12/17/2021
They were quick and professional. Great job!
Dennis Berezay Avatar
Dennis Berezay
12/17/2021
I have gotten my windshield replaced with Prolite exclusively for the last 4 years or so, and they always do a fantastic job. They always get back to me quickly and schedule me within a day or two every time. Even if they have to special order my windshield, they do it quickly and are communicative throughout the process. The technicians are always speedy, knowledgeable, and professional. Sometimes, as a woman, getting work done on my car can be a bad experience as some businesses can take advantage of those who may not know a lot about cars. I’ve had many mechanics try to upsell me unnecessary products or services, but Prolite has proven themselves to be trustworthy and dependable from day one. I recommend them to everyone who asks, and I can safely say that I’ll be a customer as long as they’re around!
Kamila Alberti Correa Avatar
Kamila Alberti Correa
2/08/2023
Professional from the start! The woman that helped me get scheduled was kind and professional. We had a 3 way conversation with my insurance company that went perfectly. The technician arrived within the time given (on the early side), and he was fast and professional as well. I highly recommend them and will post this on facebook for my friends. Thank you for the wonderful experience!Professional from the start! The woman that helped me get scheduled was kind and professional. We had a 3 way conversation with my insurance company that went perfectly. The technician arrived within the time given (on the early side), and …More
Shelley Kalin (Apartment Selector) Avatar
Shelley Kalin (Apartment Selector)
6/17/2019
5 star ratingVery quick. Great scheduling. Amazing service!
Alex 'Corwin' D. Avatar
Alex 'Corwin' D.
10/19/2016
Quick! Easy! They did an awesome job and reasonable price. Highly recommend!Service: Auto windshield replacement
Guadalupe Hernandez Avatar
Guadalupe Hernandez
6/14/2022
5 star ratingField tech was very friendly and professional.
Josh S. Avatar
Josh S.
11/04/2019
They were nice, professional and quick. Can’t get any better than that. Thank you for taking care of my windshield replacement.Service: Auto windshield replacement
Patricia Garvey Avatar
Patricia Garvey
5/17/2022
I can't say I've had the opportunity to experience other companies, with my vehicle being my first owned. What I can say is that first impressions are the ones that count and Prolite made it count. Their all around service was Professional by all means. I simply love my new tinted windshield at this time and I would definitely recommend Prolite. 5 stars! *****I can't say I've had the opportunity to experience other companies, with my vehicle being my first owned. What I can say is that first impressions are the ones that count and Prolite made it count. Their all around service was Professional …More
Vanessa Martinez Avatar
Vanessa Martinez
6/17/2017
5 star ratingGot my windshield replaced with OEM glass and same day service. They had a very friendly install crew and office admin. Great company from my experience.
Nick O. Avatar
Nick O.
10/29/2012
5 star ratingAnthony and Nikki came out and replaced my windshield. They were very professional and super friendly. Service was quick and I'm very pleased with the end result. Ask for Anthony and Nikki!
Lisa A. Avatar
Lisa A.
12/29/2016
5 star ratingProfessional and informative during the windshield replacement. I will use them again! Thank you Prolite Auto Glass!
Terry B. Avatar
Terry B.
9/19/2017
I have to be honest, I was not the easiest customer to have. I had a total of three different scheduled appointments to get my windshield replaced due to family emergencies that came up. However, every interaction with the service gentleman as well as the representatives were fantastic. These wonderful people were caring, professional, timely, and friendly. The representatives were incredibly patient with me with all my rescheduling. Likewise, the service gentleman was very well informed in his work and made me feel comfortable leaving my car in his care. Altogether, this experience has been more than I could have hoped for. I will certainly be using Prolite again in the future.I have to be honest, I was not the easiest customer to have. I had a total of three different scheduled appointments to get my windshield replaced due to family emergencies that came up. However, every interaction with the service gentleman …More
Ashley Labiak Avatar
Ashley Labiak
6/17/2018
5 star ratingI won't even call around if I need windshields again. They were great. Installers were polite and kept me up to date on their progress. 6 stars.
Paul Y. Avatar
Paul Y.
9/10/2020
Prior to replacing the front windshield they notified me with the day and time the tech was going to be at my home. Very impressed with the a notification a half hour prior to arrival, and followed with him arriving on time. He told me what was required for him to complete the replacement of my windshield and explained what I needed to do over the next couple of days. He told me that it would take about 30 minutes for the replacement, which was absolutely true and he was on his way. Veryprofessional and would recommend Prolite to my friends.Service: Auto windshield replacementPrior to replacing the front windshield they notified me with the day and time the tech was going to be at my home. Very impressed with the a notification a half hour prior to arrival, and followed with him arriving on time. He told me what …More
Timothy McQuaid Avatar
Timothy McQuaid
5/17/2022
Positive: Professionalism, Quality, ValueStaff handle my request made me an appointment next day repaired my windshield in a very professional manner. As I was only traveling through the area they handled me right away. Job well doneMHayesService: Auto windshield repair
Maurice Hayes Avatar
Maurice Hayes
11/17/2021
Service: Auto windshield repairPositive: Punctuality, Quality
Lou Greco Avatar
Lou Greco
2/17/2022
Amazing company with the best customer service. I have used them 3 times to replace my windshield due to damage from rocks hitting my car on the freeway. Every time I speak with someone they are so helpful and friendly and service is quick. I like that they will come to any location you need for service. My go to place !
sara talamante Avatar
sara talamante
6/17/2020
5 star ratingThese guys rock. If you need a new windshield or a repair call ProLite. They fixed me up with total professionalism and did a great job. Can't say enough about the service.
Casey J. Avatar
Casey J.
8/26/2021
5 star ratingI have used Pro Lite three maybe four times now and i have no complaints at all. Always fast professional service. Great cash back offers as well I called various other companies but they dont come close.
Brooke M. Avatar
Brooke M.
2/21/2018
The office rep quickly verified my insurance information and set up my appointment. The service tech was right on time and called ahead to let me know when to expect him. I think he took a total of maybe 30 or 40 minutes and then gave me easy 24hr instructions to ensure the windshield would hold. And they gave me a check afterward.
Lupita Chavez Avatar
Lupita Chavez
10/29/2022
5 star ratingAwesome service!! My window tech went above and beyond in replacing my windshield. They were professional, courteous and did an amazing job. I would highly recommend using Prolite Auto Glass for any and all of your auto glass needs!!Hugh
Hugh D. Avatar
Hugh D.
7/18/2016
5 star ratingOne of the best companies that I ever used!Great friendly customer service!I recommend it to everyone!
Ester Z. Avatar
Ester Z.
8/26/2021
Services: Installation, Auto windshield replacement
Ron Phillips Avatar
Ron Phillips
6/03/2022
Services: Installation, Auto windshield repairPositive: Professionalism, Punctuality, Quality, Value
Erica Galietta Avatar
Erica Galietta
1/17/2022
Service: Auto windshield replacementPositive: Professionalism, Punctuality, Quality, Value
Robin Breaux Avatar
Robin Breaux
11/17/2021
5 star ratingRebate check on the spot. The installer was professional and my new windshield looks great!
Max M. Avatar
Max M.
10/10/2016
5 star ratingProlite is one of the best auto glass comp I've used in my life, definitely don't even bother going to anyone else. Friendly and helpful.
Carlam R. Avatar
Carlam R.
9/12/2019
5 star ratingGreat experience! Both the office people as well as field techs that did the work were great. High quality workmanship and they took pride in their jobs! Would call them again if windshield service is needed in future! Best cash payout too!!
Mark E. Avatar
Mark E.
6/10/2016
5 star ratingThis company really knows their stuff, the customer service was excellent and the technician did great! They got my window replaced on the next day after I called and were on time and very professional. I got a 100 bucks which is wonderful! I highly recommend them!
Rachel C. Avatar
Rachel C.
5/28/2017
5 star ratingThis is by far the best glass company I have ever dealt with. They go above and beyond to make sure you are happy with their service!! I've been telling everyone I know to always check with them first before going to anyone else!
Megan N. Avatar
Megan N.
5/17/2017
Fast and friendly service! They put OEM glass into my new F-150 as requested.... even got $130 check for doing business with them.
Stephen Cullum Avatar
Stephen Cullum
6/17/2019
5 star ratingJust had my windshield replaced on my Jeep and had a very positive experience with Prolite. I was referred to them from a friend and read their reviews before I called (I'm one of those people) and liked what I saw. Jessica helped me open my claim with Progressive and had me scheduled for install within 36 hours. Anthony, tech, called me 30 min before their scheduled window and told me they were on the way. Anthony and Nicole were very professional and polite. I could tell Anthony did quality work by the way he explained some bubbling on the rubber below the broken windshield and how would make it look better. Install only took about 30 min and best of all, they came to my work and did it. Very pleased and will recommend Prolite to friends and family. Also, got paid $150 on the spot!
Jeff H. Avatar
Jeff H.
10/21/2016
5 star ratingThe technician was very professional and polite and the work was excellent! I will use them again and recommend them to others.
Chad L. Avatar
Chad L.
3/28/2018
5 star ratingThe is the second glass claim I have had in the last year. Prolite Auto Glass by far performed way better then the last company I used. They were able to track down my correct windshield in a matter of minutes and had me scheduled for an appointment two days later(rain in forecast for next day). Office staff was great! Install tech was knowledgeable and efficient! No hassle and will definitely use them in the future!
Nic M. Avatar
Nic M.
7/27/2017
5 star ratingVery nice installation and installers, very professional clean workmanship, the installers had a lot of patience taking out the original glass on a 2002 Silverado after enduring 16 years of Nevada and Arizona heat, all molding on glass and doors seem fine with no wind leakage which surprised me, highly recommended Prolite glass for any install. Thanks for an awesome experience.
Steven H. Avatar
Steven H.
3/30/2018
Awesome place, awesome people. Experienced, efficient, and friendly. Highly recommend!Service: Auto windshield replacement
Greg De Rosa Avatar
Greg De Rosa
6/10/2022
5 star ratingThese guys were quick. They pulled up to my house while I was cooking dinner. When I went out to check on them, they were wiping down my new windshield. Plus my wife got a referral check for referring me. Gave them a tip and some otter pops because it was 107° out there. Give them a shot!
Andy H. Avatar
Andy H.
7/29/2019
It was a great experience to call your company and have you handle everything for me. I got my glass the next day and everything was as you said it would be. We love that we can see the road clearly again. Thank you!
Crystal Lutton Avatar
Crystal Lutton
6/17/2017
Service: Auto windshield replacement
Diana Bui Avatar
Diana Bui
3/17/2022
Services: Installation, Auto windshield repair
Bel Rocha Avatar
Bel Rocha
4/17/2022
After looking around for the best quote in the valley Prolite Auto Glass beat them all. I really liked heir customer service and how quickly they were able to fix my windshield. I was scared of not getting OEM glass because I thought the general kind would be too cheap, but Prolite proofed me wrong and my windshield looks straight from the dealership!!! I would definitely be using PAG on my next service.After looking around for the best quote in the valley Prolite Auto Glass beat them all. I really liked heir customer service and how quickly they were able to fix my windshield. I was scared of not getting OEM glass because I thought the …More
Elisa Montañez Avatar
Elisa Montañez
6/17/2018
It was super easy to set up an appointment and communication was easy through text. They started the insurance claim for me and helped facilitate contact with the insurance company. They were able to respond remotely to my place of work within the week. I had a full windshield replacement and the technician was done in 20 minutes. Would recommend and use them again.
Lottie Kimball Avatar
Lottie Kimball
1/20/2023
Positive: Professionalism, Punctuality, Quality, ValueThank you ProLite,Technician Luis, was very knowledgeable and experienced.Would recommend Luis and ProLite to anyone who needs a windshield replaced.Thank you,V/rDonService: Auto windshield replacementThank you ProLite,Technician Luis, was very knowledgeable and experienced.Would recommend Luis and ProLite to anyone who needs a windshield replaced. …More
Don Williams Avatar
Don Williams
2/17/2022
Showed up on time at my work.Did a great job.Very professional.Would highly recommend ProLite to replace your auto glass.Showed up on time at my work.Did a great job.Very professional. …More
Steve Alexander Avatar
Steve Alexander
6/17/2019
5 star ratingjust got my windshield replaced using my insurance. OEM glass, arrived within 3 days. no issues to report, so far so good. Ive used prolite various times and they are very professional. I will continue using them in case of a windshield replacement.
Julian M. Avatar
Julian M.
8/23/2022
5 star ratingGreat experience with Prolite Auto Glass, we highly recommend this company! They come to you at work or home, the technician we had was on time and highly efficient and cleaned up after he finished. We will definitely use them again! A big Thank you to Nick O'Donnell for your help and getting this windshield appointment set up and replaced!
Sandy E. Avatar
Sandy E.
10/15/2018
From the moment I called to schedule my appointment, I knew I made the right choice to have my cracked windshield replaced. Carlos was fast, clean, on time, and professional. There was a little bit of small talk and then it was down to business! He said he should be done in 20 minutes. At 15 minutes, he was giving me the care instructions and he was on his way... Less than 0 minutes!!! Incredible, the only evidence of his presence was a crystal clear windshield! Amazing, simply amazing! 5 stars??? They easily earned 10 with me. I found my glass company, Prolite Auto Glass, you have a customer for life! Thanks for a great job and a beautiful windshield!!
KR Allen Avatar
KR Allen
6/15/2023
Great experience! Knowledgeable installer.Services: Auto windshield repair, Auto windshield replacement
Doug Cressy Avatar
Doug Cressy
5/17/2022
Everyone was very polite and the installers arrived on time. The process was quick and painless and they did a fantastic job. Could not be happier with the job. I would recommend them to anyone in need of a new windshield.
Jack Rall Avatar
Jack Rall
6/17/2017
Very kind & professional! Worked around my crazy schedule very quickly. Great job!
Alyssa W Avatar
Alyssa W
6/17/2017
Great service. Convenient. Used them twice and we're always on time. Will be using them again.
Brandon Hawes Avatar
Brandon Hawes
6/17/2019
Service: Auto windshield repair
brandon bia Avatar
brandon bia
11/17/2021
Great honest reputable company! Will definitely use again!
Andy Gutierrez Avatar
Andy Gutierrez
6/17/2018
5 star ratingI don't think its possible to have a better experience with an auto repair business than what I had with ProLite. I found them through Yelp when a rock put a giant crack in my windshield. I reached out to several auto glass repair shops, and ProLite was the first to respond. Nick then called me the next day to help me set everything up with my insurance and made the appointment for the next day. Due to some unforeseen circumstances I ended up having to reschedule to the following week, and again Nick called to confirm everything with me and ensure it all worked with my schedule.When I arrived to Prolite I had my 3 year old and 10 month old in tow - not the best circumstances for getting work done to your car. But Nick met me in the parking lot, HELPED ME CARRY MY STROLLER UP THE STAIRS for us to relax in their lobby, and even offered the lobby television up to us to help entertain the kiddos.It look a total of 90 minutes, 30 minutes less than what he quoted me, and the other guy who was working on my car once again HELPED ME CARRY MY CHILD AND STROLLER DOWN THE STAIRS. He waited patiently while I buckled the kids back into the car, all the while commiserating with me about his own kiddos. The entire experience was honestly just lovely. I never thought I'd use that word to describe a windshield repair, but it was.I had absolutely no stress through the entire experience and couldn't recommend them higher. Great company, great experience.
Elisabeth I. Avatar
Elisabeth I.
5/12/2021
5 star ratingKevin & Cynthia were the team that does it all in my book, they were awesome, they answered all my questions, and they were diligent in getting the windshield in properly and quickly, with a great attitude & very fun to speak with, very knowledgeable in all facets of installation and how to handle the cure time & when to drive the vehicle, etc.When you see two people who are well suited for this type of work, and how well they work together, it was an extreme pleasure to have them at our home.As for the home office, I called our insurance company when the windshield was damaged, when I arrived home, and then contacted Prolite and within ten minutes, the insurance rep, called me back for confirmation of Prolite,as the installer of choice, and Prolite set up the appointment, and they were well within the time frame they promised and that was the fastest service I have ever gotten with every aspect of the steps to completion, & mobility.I will refer your company anytime for friends or family, or anyone I see that needs a glass repair or replacement, thanks for a wonderful experience and may your business continue to grow with much success.Ron H. Mesa, AZ
Ron H. Avatar
Ron H.
10/12/2015
5 star ratingThey were amazing! Worked with my insurance and contacted them with me. Super fast and extremely pleasant to work with! Thank you!!
Jennifer F. Avatar
Jennifer F.
3/10/2020
5 star ratingExcellent, prompt service. Arrived exactly when they said they would. Finished the job quickly. No mess, no problems, Just did what was said, neatly and as promised. They even moved my oil change sticker over to the new Windshield for me! Highly recommended!
Gary V. Avatar
Gary V.
6/27/2019
5 star ratingI found Prolite Auto Glass on my web search, and just on the hunch, I decided to give them a try. The reps on the phone were quite helpful with setting up my claim with the insurance company, and on the scheduled service day, their technician Anthony arrived on time. Anthony was very professional, and at same time quite personable. I rarely write reviews, mostly only if the service is very bad, or is very good. It this case: outstanding.
George H. Avatar
George H.
3/03/2016
5 star ratingI've used this company 3 times. They are great at accommodating my schedule and coming to my home or work. Staff is friendly and helpful. I also appreciate the easiness of them calling and arranging everything through my insurance. And the bonus check id always a plus! Bethany is amazing!
Diego H. Avatar
Diego H.
10/29/2019
5 star ratingIf you are looking for professionalism and speedy service, Nick is your guy. He travels to you and takes care of your auto glass while you're at work or shopping in the store. Thank you Nick! We will definitely refer you to all our friends and family!!!
Tonya K. Avatar
Tonya K.
8/22/2013
5 star ratingProlites tech arrived on time, told us how long it would take to replace the windshield and was done ten minutes early. Perfect.
Jen H. Avatar
Jen H.
4/17/2018
Great service, on time, Professional and very congenialService: Auto windshield replacement
William Terbot Avatar
William Terbot
12/17/2021
Installers were very friendly and knowledgeable. Thank you for the easy, fast service.
Sarah Astorga Avatar
Sarah Astorga
6/17/2018
Service was quick and of great quality. Highly recommend.
Dannette Flores Gastelo Avatar
Dannette Flores Gastelo
6/17/2018
5 star ratingI called Pro-Lite for a windshield, and they sent a tech out the next day. Thank you for the prompt attention and service!
Rachel E. Avatar
Rachel E.
12/13/2016
Polite, quick, and good work from the office to the field staff.
Justin J Avatar
Justin J
6/17/2018
5 star ratingThe process was quick and easy. They helped clear the ok's with my insurance company. The technican was on time, courtious, efficient & helpful. I absolutley recommend these guys. Also, I did qualify for a rebate, which they had ready to go.
Mike M. Avatar
Mike M.
11/18/2016
5 star ratingProlite Auto Glass did a great job replacing my windshield. They showed up on time and the techs were friendly and very polite. They even brought a rebate check with them! I will recommend them to friends and family.Very Satisfied Customer/Nancy
Nancy W. Avatar
Nancy W.
6/24/2016
Service: Auto windshield replacement
j davis Avatar
j davis
5/17/2022
Very easy to work with! We made a simple call to my insurance and scheduled an appointment for them to come to my house a replace my windshield. Everyone was very nice and professional!
Cameron Peters Avatar
Cameron Peters
12/21/2022
5 star ratingI'm very impressed. I am on the phone all day at work, and so I used the chat feature on the website to schedule. Very quick and easy to get done. Only required one quick call to my insurance due to my carrier. My tech showed up on time, and was a professional. Will use again for sure
Rob M. Avatar
Rob M.
1/03/2017
5 star ratingAfter waiting on hold for 30 min with another company and my insurance . I randomly called pro lite and from start to finish they were great. I had an appointment the next day iren called me before and finished in about 45 minutes. He was very polite and professional. I would use them again and refer to my friends
Erica K. Avatar
Erica K.
8/07/2018
5 star ratingI don't even know where to start! This company is amazing and have constantly exceeded my expectations. This is my second time going to Prolite and who wouldn't when you get great service and a generous rebate. Last week my glass was shattered by a rock on the freeway and they even cleaned the glass pieces that went into my car from the impact. I was even more impressed that they came to my work the same day and left my car in perfect condition! Take a recommendation from me and just call them and tell them Karla Soto sent you! You will never go to another glass company again! They are the best and glad I found them!
Karla S. Avatar
Karla S.
10/24/2016
Very nice and clean job 👍 10/10Service: Auto windshield replacement
Simple Human Avatar
Simple Human
3/17/2022
Positive: Professionalism, Punctuality, Quality, ValueFrom start to finish, the process of replacing my windshield was quick and easy. The representatives on the phone helped me file a claim with my insurance company. Once approved, they promptly got me set up for an appointment. The technicians were on time and completed the replacement with lightning speed and presented me with a check at the conclusion. Great customer service all around. I will use them again!Service: Auto windshield replacementFrom start to finish, the process of replacing my windshield was quick and easy. The representatives on the phone helped me file a claim with my insurance company. Once approved, they promptly got me set up for an appointment. The …More
Natalie LeShea Avatar
Natalie LeShea
6/17/2021
Appreciate the professional service on my Mercedes! Fast and courteous installers and very knowledgeable. Will use again when that dreaded day comes and a rock cracks my windshield. Got hooked up with $250 for using them also. Appreciate it again!
Joshiwa Benjamin Avatar
Joshiwa Benjamin
6/17/2018
They were very courteous and went out of their way to replace my windshield in a timely manner!
Lori W Avatar
Lori W
6/17/2020
I've gotten glass here twice. They do a good job.
Lewis Cook Avatar
Lewis Cook
6/17/2021
Princess was good at coordinating and scheduling and the installer was good, my windshield got installed.Service: Auto windshield repair
Christina Horton Avatar
Christina Horton
6/11/2022
ProLite replaced a windshield for me early this year. When I realized I had a pretty large chip on my newest vehicle this week, I called and the wiggled me into their schedule astonishingly fast - just ten minutes later. Mikey, my technician, was super friendly, informative, and confident. The work he performed was outstanding, as I cannot see any evidence of a repair whatsoever! I highly recommend ProLite for both replacements and repairs.ProLite replaced a windshield for me early this year. When I realized I had a pretty large chip on my newest vehicle this week, I called and the wiggled me into their schedule astonishingly fast - just ten minutes later. Mikey, my …More
Mandy Walsh Avatar
Mandy Walsh
9/17/2021
Technician was late however he was in constant contact throughout the day so I was aware of situation. Customer service was amazing . Lilly is the best customer service agent and deserves a fat raiseService: Auto windshield replacement
Rich Stewart Avatar
Rich Stewart
6/15/2022
Called in for scheduling of a repair / GREAT service - team that repaired the window were very professional - courteous and left everything very clean - my service will be back - Thanks all !
Scott Waldman Avatar
Scott Waldman
6/17/2020
Positive: ProfessionalismProLite solved all my problems put my new windshield in to Carlos did a great job the guys a pro thank you I'm definitely satisfied with the job. Thank you!Service: Auto windshield repair
og Bustos Avatar
og Bustos
8/17/2021
5 star ratingMy new Mustang had a rock hit front windshield. I contacted ProLite Auto Glass and they were able to work with my insurance quickly even with current events. From the staff to Carlos, communication is top notch. I even received money to buy dinner! Contact them today and see for yourself.
Kasey O. Avatar
Kasey O.
4/02/2020
5 star ratingCarlos the tech was amazing and professional. He was on time said he would be done in 25 to 30 min, but was done in less time then that and the job was perfect. He should be given the opportunity to move up and train others for the company. Great work Carlos... I would recommend this company any day and hope the company recognizes Carlos for setting a great company image for them.
Jill M. Avatar
Jill M.
10/01/2019
Service: Auto windshield replacement
Heather Warner Avatar
Heather Warner
6/15/2022
They did an amazing job, they were very accommodating in making sure my windshield was able to get replaced that day. They were very efficient and friendly through the whole process. Excellent customer service.
Karen Homeier Avatar
Karen Homeier
6/17/2017
They were easy to work with. Fast, friendly and convenient. Would recommend and will use again.
Joe “Hose A” Cerda Avatar
Joe “Hose A” Cerda
6/17/2019
Positive: Professionalism, Punctuality, QualityI had a crack in my windshield in the worst possible spot that obstructed my view. I was so thankful I was able to get in the next day. The women who scheduled my appointment was very nice and polite, as well as the installer. He was very professional and had me in and out in no time. Thank you!Service: Auto windshield replacement
Ashley Lahners Avatar
Ashley Lahners
11/17/2021
I’ve had to replace my windshield several occasions due my high volume of driving and so far these guys are the quickest and on time installation work above competition.
Sergio Valenzuela Avatar
Sergio Valenzuela
6/17/2020
Service: Auto windshield repair
Bob Eastman Avatar
Bob Eastman
3/17/2022
5 star ratingNot much to say. On time! Had the correct windshield. Installed correctly and swiftly. Had the rebate check at time of installation. Everything went as promised. Will be calling them next time for sure.
James K. Avatar
James K.
9/17/2019
Windshield cracked on a Wednesday and had it replaced in my driveway two days later. Everyone I dealt with was great. Would recommend.Service: Auto windshield replacement
Kris Olson Avatar
Kris Olson
6/03/2022
5 star ratingVery happy with Prolite Auto Glass. They were responsive, timely and easy to work with. They replaced my windshield and they came to me. They handled the insurance. The entire process was seamless. Would definitely use them again in the future.
Liz S. Avatar
Liz S.
7/31/2019
Great customer service & very thorough. I have used other windshield companies but this is the best one we have ever used.
Tabie Hernandez Avatar
Tabie Hernandez
6/17/2018
5 star ratingProlite Auto Glass was awesome! The windshield they put in was so clear and and looked so good on my car. They even put the rear view mirror in the right because the last place to replace the windshield put it too high. I was very happy with their service. The girl on the phone was so nice and helpful. I think her name was Bethany. The technician who replaced my windshield was super nice too! Plus I got a $110 check just for replacing my windshield! How great is that?! Thanks Prolite Auto Glass!
Bryce D. Avatar
Bryce D.
6/19/2019
5 star ratingI would recommend this company to anyone! Setting up my appointment was super easy, Jamie walked me through the whole process and helped me call my insurance to file my windshield replacement. The tech came to my house, which is pretty far, in Gilbert South of the 202. The install took about 30 minutes and I was given my rebate check of $115 right then and there. This company helped our family have a very merry Christmas 🙂
Shelby T. Avatar
Shelby T.
12/19/2016
Was incredibly quick and easy process getting my windshield replaced. I could not be more satisfied with the speedy service I received.
Kelly Kollman Avatar
Kelly Kollman
6/17/2017
They were fast, effective and honest. Great service!
Janeen Halversen Avatar
Janeen Halversen
6/17/2017
I chose Prolite because the lady who answered the phone seemed more honest and transparent than the others when I asked how the incentive works. Plus, they gave me more than the other companies were offering. Then, their installer showed up on time, did both of my cars very quickly and the work seems to be quality after a couple of weeks.I chose Prolite because the lady who answered the phone seemed more honest and transparent than the others when I asked how the incentive works. Plus, they gave me more than the other companies were offering. Then, their installer showed up …More
Andy Cooper Avatar
Andy Cooper
6/17/2018
Great and professional staff and customer service. Made the process easy for me with my busy schedule. Technician was on time and keep in contact with me. I will definitely use them again in the future.Service: Auto windshield replacement
Michael G Avatar
Michael G
1/17/2022
Positive: Professionalism, Punctuality, Quality, ValueExcelente service and workmanship.
Bruce T Avatar
Bruce T
6/17/2020
5 star ratingTruly exceptional service from start to finish! I have used them to replace my windshield twice now and both times I was given terrific service over the phone from creating the claim with my insurance to scheduling a prompt, convenient appointment for replacement. The technicians arrived in a timely manner and delivered professional, friendly service. I will definitely continue to utilize them for my windshield needs.
Kristen S. Avatar
Kristen S.
2/13/2016
5 star ratingThey were prompt, courteous and did a great job. The girls that answered the phone knew what they were doing and even got my insurance company on the phone to get the approval.They came to my work and handed me my $115. rebate check right there n the spot. They were referred to me by one of my co-workers. And now another co-worker is getting her windshield replaced also. Would recommend!
Peggy D. Avatar
Peggy D.
5/31/2016
They showed up on time and worked quickly! I appreciate all their help and the great customer service I received from Luis! Will definitely do business again with them in the futureService: Auto windshield replacement
Tearzah Rose Avatar
Tearzah Rose
3/17/2022
5 star ratingThey were awesome, I had a 4 hour window from 12-4, they were here a little prior to 12, which really helped my day out. My son was home sick, I asked the to call me instead of knocking on the door, which they did and best yet, I got paid over 100 to get it replaced.Couldn't be better than thayLori
lori f. Avatar
lori f.
4/07/2016
Service: Auto windshield replacementPositive: Professionalism, Punctuality, Quality
Thomas Dunklin Avatar
Thomas Dunklin
12/17/2021
This was the third time using this company and it has been great each time. They work with American Family Insurance and make it easy to do. They call them for you while on the phone, you answer a few questions and that is it. Once the call ends, American Family sends a link to download an app so you can upload photos of the damaged windshield. Once completed, Prolite calls you back to setup an appointment. It takes about 30 mins to complete the installation. Luckily for me I did qualify for a cash rebate of $120. Would recommend and use again on my next replacement.
Nick Norton Avatar
Nick Norton
10/04/2022
Service: Auto windshield repair
BCR Athletics Avatar
BCR Athletics
12/17/2021
Service: Auto windshield replacement
Mary Alejandro Avatar
Mary Alejandro
5/17/2022
They were great, customer service was very informative and helpful, they called when they were headed my way, i am a delivery person and the technician even met me at my place of work to change out the windshield between deliveries, it was fast and i was not held up at all from next delivery.. thanks
Kim Vickerman Avatar
Kim Vickerman
6/17/2017
5 star ratingEverything went quickly and smoothly with my windshield replacement. I sent a request online, and I got a response in an hour. I was able to get a next day appointment which was helpful given the large crack that was developing. I sat through a quick phone call with my insurance company, and that was it.Two men came to my house the next day well within the time quoted. They got the windshield in, and all I had to do was sign off that I received my rebate check. It's not too often someone pays you to repair your car.I'd recommend them for sure!
Stephanie T. Avatar
Stephanie T.
6/10/2016
Service: Auto windshield repair
Joel Gaitan Avatar
Joel Gaitan
6/10/2022
Extremely nice employees and quick to get the job done. Good communication, & comfortable waiting area! Very easy process and amazing Customer Service. I would highly recommend!Services: Auto windshield replacement, Auto windshield repair, Installation
chelsea heine Avatar
chelsea heine
5/17/2022
5 star ratingLoved their service with a friendly smile. Great comfortable waiting area and they keep you updated during service at shop. Definitely recommend them
Monica A. Avatar
Monica A.
7/21/2021
5 star ratingI googled glass repair due to a freeway rock issue. I seen this company with five stars and called. Pleasant from the moment they answered the phone. They came out and repaired my window with professionalism. Fast and courteous. My installers were Hector's crew. Professional from the start. Checked over my truck, mentioned a couple of things I didn't see, then went to work. The truck look new after, cool. I'll definitely use them again. Thanks Guys
Chris H. Avatar
Chris H.
4/03/2018
Great job, thanks!Service: Auto windshield replacement
Mary Alejandro Avatar
Mary Alejandro
5/17/2022
5 star ratingI recently had a large crack in my windshield and unfortunately my deductible for a full replacement was $500. However, Prolite was able to give me cash back and my total cost was only $350. I was thrilled to pay less than my deductible, especially because other glass companies gave me much higher quotes.At such a low cost, I was pleasantly surprised with the quality of service. Prolite traveled 25 minutes to my apartment in order to do the replacement, and my windshield is now back to perfect condition. I have had no issues with it since the replacement, but it is comforting knowing that there is a lifetime warranty. Furthermore, each employee I spoke with was extremely kind and professional. I will definitely be using Prolite for future windshield cracks.
Charlotte R. Avatar
Charlotte R.
3/24/2018
Technician arrived on time. Was friendly and professional. He also showed me another issue I might have in the future with the the window seal. Made me aware and didn't try to sell me anything. Completed quickly, looks great and gave me a check on the spot for using the company. Thank you Prolite.Service: Auto windshield replacement
Benjamin Velasquez Avatar
Benjamin Velasquez
2/17/2022
Service: Auto windshield replacement
Jill Massara Avatar
Jill Massara
4/17/2022
Positive: Professionalism, Punctuality, Qualityamazing service from setting up appointment to having the installer come out to my home! Everyone was very nice & knowledgeable. Cash back was better value than other places! Thank you for the service!Service: Auto windshield replacement
Imelda Castillo Avatar
Imelda Castillo
7/17/2021
The service was very quick and easy. I had constant communication with them right from the start.
boyd lanich Avatar
boyd lanich
6/17/2019
ProLite Auto Glass was INCREDIBLE to work with from start to finish! The process they have in place is so streamlined and efficient. They were able to have my insurance rep on the line while setting up my windshield repair and completed the work the very next morning. AMAZING! I am telling everyone to go through this company!
Margaret Ebel Avatar
Margaret Ebel
10/17/2021
5 star ratingAfter calling a few places to get my side passenger window replaced I settled with Pro-lite. It was a quick and easy process. I called them up and explained my situation. They confirmed that they could do the next day. Perfect. I gave them my insurance information and we did a quick three way call with MetLife to file claim. Install day the job was completed and tested. Great experience.
Erick B. Avatar
Erick B.
4/11/2017
5 star ratingi requested a quote online and within an hour i received a call about my request and offered me a pretty nice rebate for getting it replace. i went ahead and set it up the next day got it replaced. they are fast reliable and very courteous to there customers! would definitely use them again!
Amber L. Avatar
Amber L.
10/27/2016
Used again, office personnel and installer were so kind and a pleasure to do business with. Quick and Easy. They came right to my office , no need for me to go anywhere or adjust my schedule. Thanks again Prolite.Service: Auto windshield replacement
Jennifer Rath Avatar
Jennifer Rath
6/03/2022
Extremely nice employees and quick to get the job done. Good communication, & comfortable waiting area! Very easy process and amazing Customer Service. I would highly recommend!
chelsea heine Avatar
chelsea heine
5/13/2022
We called to get our windshield replaced, and the we're very helpful explaining what to do with our insurance, and scheduling our replacement for the next day. They are a preferred company through our insurance. They did a great job on the windshield replacement. We are very happy.
Rick Nelson Avatar
Rick Nelson
6/17/2018
5 star ratingThey did a great job. It was very convenient as well. I would recommend them highly.
Pat A. Avatar
Pat A.
8/18/2019
5 star ratingI personally couldn't stand most auto glass companies, but Pro Lite has changed my perception of the industry. They are great at what they do, and are very professional. There is no high pressure sales; they truly want to help their customers. I would recommend these guys to anyone.
Adam W. Avatar
Adam W.
9/06/2013
5 star ratingThis company was very punctual and the you g man was very courteous and did a good job! We would definitely recommend this company.
Shawna B. Avatar
Shawna B.
1/03/2017
5 star ratingI have had my windshield replaced four times since buying my new car a year ago. Prolite has always been there when I needed them. I will always rely on there fast professional and friendly service. Thank you Prolite Latasha Arnett
Latasha A. Avatar
Latasha A.
7/22/2019
5 star ratingI have used their service twice in 2 months now. Both times my appointments were set immediately and the service has been outstanding! I would highly recommend them to everyone for all their auto glass needs.
Mistee R. Avatar
Mistee R.
1/30/2017
5 star ratingI found Prolite after an internet search. I chatted online with their rep. He was quick to respond and straight forward. I asked if they were a Progressive 'preferred vendor'. Instead of sidestepping the question he replied honestly and stated they were not. But he assured me they would accept the payment that Progressive provided and my cost would be zero. This was all at about 9 am on a Friday morning. I asked if they could fit me in that day. Like I really thought it would happen! To my surprise they said they would be at my office later in the afternoon. I set my claim up on Progressive and they contacted them shortly after. My claims rep at Progressive joked that the ink wasn't even dry and I was already getting great glass service! About 3:20 pm that day 2 very professional employees showed up and by 3:47 pm my new window was in my vehicle! These people are professional and they kept their word. Excellent company for glass replacement!
Big H. Avatar
Big H.
12/04/2015
5 star ratingI called and received a same real time quote! Everything was done pretty much h through text so that was convenient. The tech showed up on time and took car of the glass. I will use you in the future! No lore safelite.
Janell B. Avatar
Janell B.
10/03/2022
Service: Auto windshield repair
Rob Tetlow Avatar
Rob Tetlow
5/17/2022
5 star ratingThank you for squeezing us into your schedule yesterday afternoon. We were stranded in Phoenix and unable to travel the 170 miles to get home safely without your help. The glass replacement work was done quickly and professionally, at a reasonable cost. Thanks again for your help.
Jeff H. Avatar
Jeff H.
12/28/2021
Very happy with everythingService: Auto windshield repair
john lovatt Avatar
john lovatt
2/17/2022
Positive: Professionalism, Punctuality, Quality, ValueGreat experience and very professional. Will use again and recommend to othersService: Auto windshield replacement
Joseph Thompson Avatar
Joseph Thompson
1/17/2022
Positive: Professionalism, QualityTechnicians were fast and professional- did an excellent job in under an hour! Highly recommend this company!Service: Auto windshield replacement
Josh Meredith Avatar
Josh Meredith
1/17/2022
5 star ratingThe customer service was of the best we've dealt with. Contacting and scheduling was a breeze. They even helped resolve a screwup on our insurance company's side without us having to lift a finger. Installation was also a+ and timely. Thanks for making my wife and, in turn me, so happy!
Anthony Y. Avatar
Anthony Y.
8/01/2016
This is my 3rd time replacing my windshield over the years with Prolite. I wouldn’t take my car to anyone else. Always a good experience and if you have to get your windshield calibrated for the tech stuff, they’ve got a nice waiting room with snacks and drinks, wifi and they always toss in a bonus What’s not to love? Highly recommendThis is my 3rd time replacing my windshield over the years with Prolite. I wouldn’t take my car to anyone else. Always a good experience and if you have to get your windshield calibrated for the tech stuff, they’ve got a nice waiting room …More
Patrick Hayes Avatar
Patrick Hayes
11/17/2021
5 star ratingThe tech arrived on time, followed the instructions I gave to the dispatcher and completed the job in a timely manner. When done, he gave me a check for $100. Thank you Prolite Auto Glass, My family will be using you again.
Lisa F. Avatar
Lisa F.
10/13/2017
I have used ProLite Auto Glass twice now. Both times the experience was top notch. The installer was professional, courteous, wore a uniform and drove a marked company van (I've dealt with other windshield installers that seemed more like just a guy off the street). The replacement was done the next day, as needed, and there were no problems. They also used high quality Pilkington glass.I have used ProLite Auto Glass twice now. Both times the experience was top notch. The installer was professional, courteous, wore a uniform and drove a marked company van (I've dealt with other windshield installers that seemed more …More
Brian Lake Avatar
Brian Lake
6/17/2017
5 star ratingProlite is a top notch company to do business with. They replaced the windshield In my Lexus - no hassles, no drama!!!I am responsible for 3 leased car's in my office and they will NOW be my go to for any windshields we may need at work too!
Debi R. Avatar
Debi R.
10/25/2017
5 star ratingIt was an incredibly easy and quick process. I could not be more satisfied with my experience.
Kelly K. Avatar
Kelly K.
12/23/2016
They did a great job. Called me before the appointment to let me know they were on the way. Were prompt and quick. Carlos was really great and knew exactly what he was doing. I'd really recommend them!
glenn greenberg Avatar
glenn greenberg
6/17/2020
Excellent to work with! Great office staff (Jamie) and the tech was awesome too! I would suggest this company to anyone that needs a new window of any kind.
Mistee Mendoza Avatar
Mistee Mendoza
6/17/2017
Service: Auto windshield replacementPositive: Professionalism, Punctuality, Quality, Value
Erika Bewick Avatar
Erika Bewick
11/17/2021
Great company! I found this company for my employer when we needed some windshield work done. Then my windshield got messed up. They fixed it so promptly and did a great job. And the cash back offer is so nice, especially after the holidays!
Allyson Cerimele Avatar
Allyson Cerimele
6/17/2020
I loved the courtesy I got over the phone to schedule an appointment. The technician that came out was super fast and did his job flawlessly! He explained all my concerns, but was patient and again listened and gave me his expert information. Seems he’s been with the company for a while, he took pride in his work and the end result was a reflection not only on himself but the company. I’d definitely use this company again!! Thanks Prolite for your service.I loved the courtesy I got over the phone to schedule an appointment. The technician that came out was super fast and did his job flawlessly! He explained all my concerns, but was patient and again listened and gave me his expert …More
mary Perry Avatar
mary Perry
6/17/2020
5 star ratingI have had a streak of bad luck with windshields this year. Prolite Auto Glass had to replace my glass twice. Both times, they were quick to get me scheduled, called ahead to let me know they were on the way and was very careful not scratch or damage my car while doing an excellent job installing my windshields. Great service, nice people and my rebate was issued to me in the form of a check as promised on the spot upon completion. Great company and I would highly recommend them!!Donna - GIlbert, AZ
Donna O. Avatar
Donna O.
12/15/2016
5 star ratingI drive a lot on the highways here in Arizona, as many will know that means a ton of cracked or chipped windshields. I found ProLite years ago and they have done several replacements and fixes on my cars. I had heard of another place being advertised all over the radio and dinner with the replacement, let me say biggest mistake of my life to try someone else. ProLite not only fixed the other companies screw up, but they fixed my other cars windshield. I know they give rebates, that isn't the reason I go to ProLite. They are fast, friendly and do the job right. If you need a replacement on repair trust ProLite to do it right. They are my go to company, learned my lesson once and won't try anyone else
Damon N. Avatar
Damon N.
12/23/2019
Positive: Professionalism
mayra sanchez Avatar
mayra sanchez
6/17/2020
5 star ratingWhen the windshield on my Prius cracked, my husband chose Prolite Auto to replace it because of their rebate. There service was just as wonderful. I received a call as promised and they politely asked if they could arrive a bit early, which was great for me. The reps were very professional and their work was great. I would definitely use them again and recommend others to do. Thank you Prolite!
Nancy R. Avatar
Nancy R.
3/11/2016
5 star ratingI had my windshield on my wife's Toyota replaced by prolite last year and they did a good job. So last week I had my BMW windshield replaced by them. Excellent job, fast and clean. The techs are knowledgeable, courteous and explain everything.
Praveen S. Avatar
Praveen S.
3/10/2018
Showed up on time, did quality work, and communication was excellent, definitely would recommend.
Ricky Delfeld Avatar
Ricky Delfeld
6/17/2019
They were quick and fast and timely and polite and got the job doneService: Auto windshield replacement
Kwamae Hood (Mope) Avatar
Kwamae Hood (Mope)
4/17/2022
5 star ratingAnother very good windshield repair service... quick, accommodating and very pleasant to work with.
Eric G. Avatar
Eric G.
7/09/2021
El.servicio fue excellente. Desde la persona que atendio la llamada hasta el instalador. 100% recomendable.(Translated by Google) The service was excellent. From the person who answered the call to the installer. 100% recommendable. …More
Lillianne Ohep Avatar
Lillianne Ohep
7/17/2021
I have AAA, and these guys gave me $130 for doing my windshield. They were also very helpful in guiding me through the process of setting up the claim through AAA. They were always prompt in their communication and the job was done in 30 minutes flat. Plus the guy who came out fixed my headliner that was peeling off by the glass! Thanks Carlos!!I have AAA, and these guys gave me $130 for doing my windshield. They were also very helpful in guiding me through the process of setting up the claim through AAA. They were always prompt in their communication and the job was done in 30 …More
Nolan Sperling Avatar
Nolan Sperling
6/17/2020
Absolutely wonderful service!!! I will definitely use ProLite again should the need ever arise as well as recommend them to family, friends and co-workers! Thanks again ProLite!! WELL DONE!!!
Nannette Vasquez Avatar
Nannette Vasquez
6/17/2018
5 star ratingFriendly tech, on time, and it was less time to install than what I expected. Customer for life.
Gabby G. Avatar
Gabby G.
7/26/2019
Positive: Professionalism, Punctuality, Quality, ValueLuis did an awesome install! I would recommend Prolite to anyone who wants good quality service. Thank you Prolite!Service: Auto windshield replacement
Caitlin McCracken Avatar
Caitlin McCracken
1/17/2022
Positive: Professionalism, Quality, ValueLove how much Prolite cares about doing a great job.
Robert Indries Avatar
Robert Indries
6/17/2020
My service was excellent. Perfect
Pamela Collins Avatar
Pamela Collins
6/17/2021
5 star ratingProlite install a new windshield in my husband's van, great job! would recommend to everyone that needs a glass replacement. A great experience, no hassles!!!!
Raymond K. Avatar
Raymond K.
12/04/2016
Positive: Professionalism, Punctuality, Quality, ValueEasy to reach & work with. A+++ customer service. Nikki was awesome helping me deal with my insurance company. Super grateful they handeled basically EVERYTHING for me and then brought me a check. Would HIGHLY reccomend using this company; I will again!Services: Installation, Auto windshield replacement
Lisa E Avatar
Lisa E
6/17/2021
5 star ratingHad two cracks in my windshield, called them and 3 days later I had a new windshield. They were all very friendly and easy to deal with from start to finish. Now the only problem I have is a rock hit my new windshield yesterday and i have a big star chip in it!
Jane K. Avatar
Jane K.
9/26/2019
5 star ratingGreat job! They came out to my work and installed a new manufacturer windshield on my new car and gave me money to do it as well. LIfetime warranty, can't be beat. Will definitely recommend and use them when needed again.
Marianne M. Avatar
Marianne M.
7/06/2017
Prolite did a wonderful, quick job. There have been no issues at all with the installation and the person who did the job was careful and professional. I would not hesitate to recommend Prolite to others.
Nathan Mestler Avatar
Nathan Mestler
6/17/2017
Of all the times I've had to get my windshield replaced Prolite was the easiest company I've worked with. From the girl (sorry I forgot your name) that helped me file my claim and set up my appointment to the technician (Iren) that installed my windshield. Friendly, helpful and informative.Thank you Prolite, I'm a customer for life.Of all the times I've had to get my windshield replaced Prolite was the easiest company I've worked with. From the girl (sorry I forgot your name) that helped me file my claim and set up my appointment to the technician (Iren) that …More
Earth's Child Avatar
Earth's Child
6/17/2020
5 star ratingI was referred by a friend, and I will use these guys again! I called late morning hoping to be able to make it on the schedule that day and they fit me in! The technician was nice and fast! After the install there was problems with my car but it turned out he blew a fuse. Jamie the manager was very helpful, patient and nice! She helped me by working with Earnhardt kia and having me take my car there. Everything is fixed and I'm a happy customer! Thanks guys!!
Andy G. Avatar
Andy G.
2/19/2018
I was very impressed with the process. The guys clearly knew what they were doing, and did it well. Yes, I would definitely recommend Prolite.
Edwin Ricketts Avatar
Edwin Ricketts
6/17/2017
Excellent company. Highly professional and very prompt. Not to mention very polite! Will definitely use and recommend this company in the future.
Missy Patrick Avatar
Missy Patrick
6/17/2017
Positive: Professionalism, Quality, ValueMy first experience with having to deal with glass replacement and I am happy that I called ProLite Auto Glass. From the thorough customer service agent, to Ira the technician, I was thoroughly pleased with the entire experience. The technician was awesome, called 15 minutes before arriving and did an excellent job! Will use them again if I ever have to! Thanks PROLITE!!My first experience with having to deal with glass replacement and I am happy that I called ProLite Auto Glass. From the thorough customer service agent, to Ira the technician, I was thoroughly pleased with the entire experience. The …More
Cory Kokaliares Avatar
Cory Kokaliares
6/17/2020
5 star ratingI have used Prolite for awhile and they always show professionalism, over the phone and in person. They are great at communication and will let me know any updates. I only use them because I know they are reliable and are a great service. I highly recommend them!!
Andrew Q. Avatar
Andrew Q.
6/06/2019
Great service - showed up at my job and installed a new windshield. Easy.
Eric Yoder Avatar
Eric Yoder
6/03/2022
Service: Auto windshield replacement
David Lopez Avatar
David Lopez
5/17/2022
5 star ratingI'm very happy with the workthat prolite techs did,replacing my vehicles winshield. It's the second time I used them. Good priceAnd very professional.
Rafael R. Avatar
Rafael R.
7/31/2019
5 star ratingGreat service, quality work, and they paid me! What else can I say? I highly recommend Prolite.
Ted P. Avatar
Ted P.
9/21/2016
Good service, factory glass in stock, not generics.
Philip Kaiser Avatar
Philip Kaiser
6/17/2020
5 star ratingAmazing job! Prolite came to my house and replaced my windshield in 30 mins! Very professional and excellent customer service. Would most definitely recommend them to anyone!
Philicia B. Avatar
Philicia B.
4/12/2018
Professional from the 1st phone call to install all done within 24 hours. Will never use my insurance companies so called "preferred" vendor again as long as these guys are in business. And they cut me a check for $120 which is something you never get from the insurance companies preferred vendors. Thanks for a job well done!
Derek Craver Avatar
Derek Craver
6/17/2020
Super easy and professional company. Always on time and keeping the customer informed. Plus the techs do great work!
Sean McCutchen Avatar
Sean McCutchen
6/17/2017
5 star ratingI had my windshield replaced while i was at work. The two technicians were extremely friendly and knew their stuff. They pointed out errors made by another very well known company from a previous replacement. I could see the difference when they finushed. They were fast too! I will definately recommend their services to my friends and family.
Deb F. Avatar
Deb F.
1/31/2017
5 star ratingFast response, fast install. They were fantastic and went above and beyond to make sure our BMW electronics were working perfectly. These folks are highly professional and awesome.
Charlie K. Avatar
Charlie K.
1/28/2022
Carlos was on time and did great work.Services: Auto windshield replacement, Installation
Paulo Faasuamanu Avatar
Paulo Faasuamanu
5/17/2022
Service: Auto windshield replacement
kathy hlavin Avatar
kathy hlavin
4/17/2022
Timely, efficient, and reasonably priced.Chop repaired, saved me replacing the windshield and you cannot see the repair.20 minutes beginning to finish.Service: Auto windshield repair
Russell George Avatar
Russell George
3/17/2022
5 star ratingQuick replacement of my windshield. They did a great job. Gave me $155 rebate on the spot! I will definitely do business with them again.
Bridget M. Avatar
Bridget M.
7/14/2016
I've used Pro-Lite multiple times. Always excellent/professional service!Service: Auto windshield replacement
Tim Howdeshell Avatar
Tim Howdeshell
3/17/2022
Great service from the office staff, thank you Danielle!They made my appointment for the very next morning, and Carlos the installer Called me ahead of time to let me know his exact arrival time. He carried out the work in a timely fashion, and did a great job of finishing it up and cleaning. Great job! Bonus! yes I got cash back!Great service from the office staff, thank you Danielle!They made my appointment for the very next morning, and Carlos the installer Called me ahead of time to let me know his exact arrival time. He carried out the …More
Arthur Sneeden Avatar
Arthur Sneeden
6/17/2019
Positive: Professionalism, Punctuality, Quality, ValueBy far the best professional & outstanding customer service experience!! Carlos was respectful of property by maintaining it free of debris during and after job. Nick was exceptional in providing a hassle free online quote and I received the friendliest phone experience by their staff member!!! Thank You
Marisol Corralejo Avatar
Marisol Corralejo
6/17/2021
The work was done quickly, accurately and for a reasonable price. The people were all very professional and a pleasure to work with.Service: Auto windshield repair
Jim Rappe Avatar
Jim Rappe
2/17/2022
Service: Auto windshield replacementPositive: Punctuality
eddie davis Avatar
eddie davis
11/17/2021
Qiuck, courteous, and convenient. The customer service girl was friendly and the installer did a great job!
Veronica Lee Avatar
Veronica Lee
6/17/2020
The replacement took longer than expected but the staff told me about the complications and were very kind. Overall a good experience and the best price I could find.Service: Auto windshield replacement
Kyle Robbins, DC Avatar
Kyle Robbins, DC
4/17/2022
5 star ratingFrom the very start I was impressed with their timely online replies to exceptional phone etiquette. When their service techs arrived & completed the job; By Far I received the Best Customer & Professional Service ever! Carlos was outstanding in providing me with the proper aftercare of my windshield replacement as well as being respectful of property by maintaining it from debris during and after job. I will definitely be recommending to my friends and family... Thank You!!!!
Marisol C. Avatar
Marisol C.
7/11/2020
5 star ratingExcellent service with my windshield repaired in 30 minutes. NO out of pocket, and the creme de la creme was getting a check for $150 for going through YELP! Installation is guaranteed for life. I highly, highly recommend.
Dennis D. Avatar
Dennis D.
11/05/2019
5 star ratingOn 09/09/2019, I was an online chat with Nick regarding an insurance claim, quote, and rebate check for my windshield auto replacement. Nick was very professional and was able to give me an instant online answer. I set up the claim via . Lily was very professional in her customer care services and was able to schedule for the mobile glass service in two days, 09/11/2019. Carlos called me and arrived promptly. Carlos was amazing and very professional in his career auto glass repairs technician. He replaced the windshield auto glass by himself very nicely and done it in 30 minutes as promised. And he gave me the rebate check for $110! WOW!!!I would recommend to anyone who needs their quality auto glass repairs done with ProLite Auto Glass because of their mobile service, available appointment, quality work is done by the experienced auto glass repairs technician, and very professional and courtesy customer care services.Thank you, ProLite Auto Glass!-Lan 09/23/2019
P L. Avatar
P L.
9/23/2019
OK, I'm impressed. On time, pre-arrival call, very nice people. They kindly let me watch as I was curious about the process. The gentleman explained what he was doing and how the process has been improved over the 20 years he'd been doing this. They were in and out in about 30 minutes. I learned a lot and met a couple of very nice folks in the process! Thank you!OK, I'm impressed. On time, pre-arrival call, very nice people. They kindly let me watch as I was curious about the process. The gentleman explained what he was doing and how the process has been improved over the 20 years he'd been …More
Cordell Hauglie Avatar
Cordell Hauglie
6/17/2016
Super easy to make a claim & the appointment - helpful staff every step of the way - they came to me & replaced the windshield right in my driveway - wonderful experience every time - you're the only glass company I use.Service: Auto windshield replacement
Sally Moreno Avatar
Sally Moreno
2/17/2022
5 star ratingThe gentlemen were very professional, nice and knowledgeable.I would recommend and use again.Thank you
Jennifer T. Avatar
Jennifer T.
4/08/2020
The front windshield of my RAV4 needed replacement, due to a small pebble striking it when driving on the highway.I called a couple of companies, and ProLite offered the highest cash back if I changed the windshield through them. ProLite was an approved vendor for Progressive, which made billing easier.I made an appointment and was given cash back on the spot as a check. The windshield was replaced in less than 1/2 hour.A good experienceThe front windshield of my RAV4 needed replacement, due to a small pebble striking it when driving on the highway.I called a couple of companies, and ProLite offered the highest cash back if I …More
P K Ganapathy Avatar
P K Ganapathy
6/17/2019
they were awesome they always do a professional job and they are always there between the time frame they give you I highly recommend these guys they are the best.
daniel vega Avatar
daniel vega
6/17/2017
Positive: Professionalism, PunctualityVery professional and good quality!Service: Auto windshield replacement
Bill McLean Avatar
Bill McLean
12/17/2021
5 star ratingDriving down the road and my windshield was broken by a large bolt that fell out of a pickup. Nick replaced my windshield in my brand new Escalade the same day and it's perfect! Billed my insurance, with no cost to me. I appreciate it!!!
Karl F. Avatar
Karl F.
2/27/2013
5 star ratingThese guys were as good as it gets for glass replacement. I had them out for two replacements, and Acura and a BMW. They walked me through the process, stayed online during the conversations with my insurance company, and were on time. We did a walk around on the vehicle, pre-inspected the glass, and had detail instructions on leaving. I like that they stand by their product with a warranty and are only a phone call away. Overall I would highly recommend them for your glass replacement.
Sean G. Avatar
Sean G.
1/12/2017
5 star ratingUsing Prolite was an exceptionally fast and easy process. I made my appointment online and within one day they came and replaced my windshield right in my driveway. The service was excellent and new windshield looks great. I would highly recommend Prolite.
Kristina A. Avatar
Kristina A.
1/10/2018
5 star ratingMy windshield needed replaced and I had contacted a few companies and pro lite made the process easy and fast. They were at my house the next day, it only took 30 min to replace my windshield and once they were finished they handed me a check. I guess that if you have full glass coverage with a zero deductible then some companies offer incentives. This was the only company who paid at time of service where other companies expect you to wait 2 weeks. The only thing that I would change is that they pay in cash instead of check because to cash it costs $8. But they were great
Jamie F. Avatar
Jamie F.
3/11/2020
5 star ratingThe service was awesome. Great job by prolite Auto Glass. I will use your service again when I need to replace my windshield. Thank you.
Bo O. Avatar
Bo O.
4/04/2018
Positive: Punctuality, Value
Michelle Gaal Avatar
Michelle Gaal
6/17/2020
5 star ratingI had nothing but great service from them. This is the second time I've used them. They're reliable, nice and get the job done. I will use them again!!
Erica U. Avatar
Erica U.
5/04/2016
Great experience. Thank you!
Brian Bailey Avatar
Brian Bailey
6/17/2019
5 star ratingVery responsive and timely! 10/10 recommend for any chip repair needs. Got me scheduled in just a few days and helped me with my insurance claim! Great service!
Bailey R. Avatar
Bailey R.
11/21/2021
They did fast a reliable work!
Max Redmann Avatar
Max Redmann
6/17/2019
Nice work Prolite...called Friday afternoon at about 4pm...scheduled windshield repair for next day 10-2...got call that Carlos would be there in 20 minutes att about 10..my 2012 Tundra windshield was replaced by 10:50!!!..they confirmed my cash back when I made the appointment and gave me a check at the time of install. Looks like Carlos did a nice job...Thanks!!!...Nice work Prolite...called Friday afternoon at about 4pm...scheduled windshield repair for next day 10-2...got call that Carlos would be there in 20 minutes att about 10..my 2012 Tundra windshield was replaced by 10:50!!!..they confirmed …More
Jamie from Sharon at Sea Travel Avatar
Jamie from Sharon at Sea Travel
6/17/2019
Positive: Professionalism, Punctuality, Quality, ValueEfficient and friendlyService: Auto windshield replacement
Tamara Wohlfert Avatar
Tamara Wohlfert
1/17/2022
5 star ratingVery courtesy and professional
Cheng T. Avatar
Cheng T.
8/02/2022
ProLite made the whole process easy and were available within 24 hours notice. The customer service rep was very nice and helpful and the installers were nice, professional and fast! Highly recommend!
Jill Anaya Avatar
Jill Anaya
6/17/2018
So glad I chose ProLite Auto Glass! Anthony and Nikki did my install which was so easy. They were kind and flexible with my schedule as I was running a bit late to meet them. Would highly recommend!!
ELIZABETH PORTER Avatar
ELIZABETH PORTER
6/17/2017
5 star ratingHighly recommend! Scheduling was easy, they were able to send a technician to my place of work and replace my windshield. All of the employees I spoke with were very friendly and professional. Most importantly, cost effective! Even paying out of pocket was not bad at all. They tend to get booked with appointments very frequently, as I had to wait a week before my vehicle was serviced. Call now, you will be glad you did.
Brad M. Avatar
Brad M.
5/03/2019
5 star ratingI had my windshield replaced and the service was excellent. I called on friday and they came out on saturday. The technicians niki and i believe his name was anthony were excellent. They did an awesome job. They were quick and efficient and very nice. I will recommend this company to all of my friends.
Michele G. Avatar
Michele G.
11/20/2016
5 star ratingReceived a quote ASAP. Once I agreed someone contacted me ASAP. Very friendly, quick and painless to set appt and speak to my insurance company. They showed up to my work during the time frame that they gave me. They changed it quickly and gave me the incentive check. NO issues or problems. Great customer service and my windshield is GREAT!
April L. Avatar
April L.
5/09/2018
5 star ratingQuick service. Specialty windshield. Professional work. Cashed the check before the tech left the driveway. Preferred provider with MetLife. Would definitely recommend.
Geoffrey S. Avatar
Geoffrey S.
4/02/2018
The installation crew came to my home to replace my windshield . They were on time, extremely professional, and precise with their work. When I called to set up service Jessica was amazing and well knowledgeable about the service. This has been the best experience of auto glass repair I've ever experienced!
Kristen Loving Avatar
Kristen Loving
6/17/2017
I’ve used ProLite twice and both times they have been seriously amazing. They’re patient when you call in and they happily got my windshield replaced within just a few days of scheduling! The repairman is also very kind and makes sure to give good instructions before he leaves. They also take care of everything with my insurance so I don’t have to do a thing. It’s easy breezy, highly recommend!Service: Auto windshield replacementI’ve used ProLite twice and both times they have been seriously amazing. They’re patient when you call in and they happily got my windshield replaced within just a few days of scheduling! The repairman is also very kind and makes sure to …More
Maddyson Smith Avatar
Maddyson Smith
6/14/2022
5 star ratingI called Prolite about replacing my front windshield and was able to get someone out the next day. The insurance took care of the claim and I received a $100 rebate check instantly after the windshield was installed. The installation took less than an hour and they are mobile. I requested to have the installer call me 30 minutes prior and he did which was a thumbs up. I highly recommend you drivers spend a few extra bucks to buy zero deductible windshield insurance as it is a must here in AZ.
Amie P. Avatar
Amie P.
7/15/2016
Great experience working with Prolite. The phone rep was very knowledgeable about my BMW windshield with rain sensor. Handled all the paperwork with my insurance company. The installer was on time and professional.
Douglas Black Avatar
Douglas Black
6/17/2019
Highly recommend this company. I have used them a couple of times and everything is fantastic. From the customer service and billing to the installation, it all went so smooth and hassle free. I will never use another glass company again.
Eli Grondin Avatar
Eli Grondin
6/17/2019
Positive: Professionalism, Punctuality, QualityThey are great. Friendly. Very helpful. Have used about 6 times so farServices: Auto windshield replacement, Auto side window replacement, Auto windshield repair
MeTa Clan Avatar
MeTa Clan
10/17/2021
I found this company online to fix a rock chip. They were fast in returning my inquiry. Set up was easy and the communication was great. Tech Carlos did a fantastic job !! I would recommend this company for your rick chip repairs!Service: Auto windshield repair
Gene Swanson Avatar
Gene Swanson
3/17/2022
Service: Auto windshield repairPositive: Professionalism, Punctuality
TootsToysStore Avatar
TootsToysStore
12/17/2021
Quick and on schedule, Carlos was great. Twice in 6 months using them!Service: Auto windshield replacement
Thomas McInerney Avatar
Thomas McInerney
6/10/2022
5 star ratingProlite did a quick and professional job replacing my windshield. The technician who did the job was friendly and professional. Six months on, I have not at any issues at all with the new windshield. I would not hesitate to recommend Prolite or use them again in the future.
Nathan M. Avatar
Nathan M.
1/06/2017
Fast, quick, reliable! They were able to schedule me in same-day and were the lowest price available among the 5 places I called for a windshield replacement. Between the staff I talked to over the phone and the technician who fixed the windshield, they were all very helpful!
Jimmy Dwyer Avatar
Jimmy Dwyer
6/17/2018
Easy to make an appt. Very convenient at home install. Professional.
Katie Visser Avatar
Katie Visser
6/17/2019
Was very easy to set appointment, they were real friendly. Was installed quickly.Service: Auto windshield replacement
cynthia bickman Avatar
cynthia bickman
4/17/2022
5 star ratingProlite was awesome! Came right out the next day, was on time, and did really great work! I would highly recommend them, they are extremely knowledgeable about what they do and you can tell they care about giving you the best quality service. Thanks!
Alex S. Avatar
Alex S.
12/08/2016
Positive: Quality, ValueI did not have glass coverage, so it was going to be out of pocket. I was able to get my windshield replaced, in my driveway, for half the cost of Safelite. Would absolutely recommendService: Auto windshield replacement
BJ Escalona Avatar
BJ Escalona
6/17/2021
Professional and efficient! One phone call and they were able to get approval from my insurance company and set the appointment. Highly recommended.
Jeannie Kimpland Avatar
Jeannie Kimpland
6/17/2018
Positive: Professionalism, Punctuality, Quality, ValueOutstanding price, service and responsive.Service: Auto side window replacement
austin armstrong Avatar
austin armstrong
11/17/2021
Service: Auto windshield replacementPositive: Professionalism, Punctuality, Quality, Value
Cheri Ebert Avatar
Cheri Ebert
12/17/2021
5 star ratingI am so very happy for waiting a few more days to deside if I wanted this Company to fix my windshield I always go with the NAME .. this time since Gloria followed up with me a few days later her sincerity about my windshield problem was appreciated this told me to go with them. The techs arrived very respectful and my car windshield was repaired in no time at all... AMAZING I'm very satisfied and my car is too .. THXS , TERESA
Teresa S. Avatar
Teresa S.
9/02/2020
Technicians were on time, friendly and efficient. I had my windshield replaced while at work and they were understanding and patient while waiting for me to come out to the vehicle. 5 ⭐️ service all the way from my phone call to start a claim to the finished product.
Aaron Temple Avatar
Aaron Temple
9/13/2022
Service: Auto windshield repair
Fadi Gebara Avatar
Fadi Gebara
4/17/2022
5 star ratingThey were awesome!!!! Great service and they made it easy!!!
David V. Avatar
David V.
11/18/2016
1st time I used Prolite auto Glass. They were actually early on the Appointment. The did call me head and say they were going to early. But when they arrived turned out they had the wrong windshield. The tech said they would make a phone and order the correct one. They also then called back said the had the correct windshield and we're on the way back to install. I was pretty impressed they made the exchange on the correct windshield and still made it back and installed within the original appointment.The installation went without a hitch and they did an excellent job. I would definitely use and recommended them .1st time I used Prolite auto Glass. They were actually early on the Appointment. The did call me head and say they were going to early. But when they arrived turned out they had the wrong windshield. The tech said they would make a phone …More
Scott Hendricks Avatar
Scott Hendricks
6/17/2018
Jim came out to my office and was very professional. He replaced my windshield in under an hour and the glass was so clear. This company is top notch. Thanks Jim and thanks Prolite.
Grady Polcyn Avatar
Grady Polcyn
6/17/2019
I was visiting from out of town and called on A Friday for an appointment at their shop. They set me up for a Monday appointment. The repair was fast and easy. I would recommend Prolite Auto Glass to anyone needing a repair.Service: Auto windshield repair
Curtis Milliken Avatar
Curtis Milliken
5/17/2022
Excellent work! Professional and courteous at every stage. My new windshield is so clear that it's almost like it's not there at all.
Mickey Montemayor Avatar
Mickey Montemayor
6/17/2017
5 star ratingThe team was great from the phone call through the whole service!! Very professional and nice. They were so accommodating to my needs and schedule. They fixed the glass on site and then even came drove it to the calibtdttappoitm for me enabling me to keep my schedule with no interruption. Super great company to deal with- used them to fix all three of our windshields!
Charla L. Avatar
Charla L.
12/09/2019
Real fast real professional and the mechanic was able to trouble shoot without damaging anything on my 96 bronco. The window crank was super glued on lol and I got in my truck and it was on there with no super glue but the correct way. Very quality nice people on the phone.
Hector Uribe Avatar
Hector Uribe
9/06/2022
5 star ratingOne phone call, immediately answered, tagged my insurance company and the next day at noon I had a new windshield. Excellent service and even better customer service thank you!
Tony C. Avatar
Tony C.
11/21/2016
We had to get our windshield done the same day I was calling every windshield replacement company in Maricopa county at 1pm. Nobody could get it done that same day except ProLite. They came within 2 hours of calling to get it done. The man who came out was nice and the lady that initially set it up with insurance company was quick with knowledge. Added note, profitable too!Thanks Prolite Auto Glass!We had to get our windshield done the same day I was calling every windshield replacement company in Maricopa county at 1pm. Nobody could get it done that same day except ProLite. They came within 2 hours of calling to get it done. The man …More
Shannon Parsons (Dave and Shannon) Avatar
Shannon Parsons (Dave and Shannon)
6/17/2018
Excellent service best price . Super installer clean efficient. I got 2 other quotes they were the best with the best service offering tooService: Auto windshield replacement
mark havin Avatar
mark havin
4/17/2022
Quick and affordable. Good customer service as well.
Ryan Biggins Avatar
Ryan Biggins
8/17/2021
Positive: Professionalism, Punctuality, Quality, ValueEfficient, professional, and very easy to work with. Always satisfied with their service and would recommend you call ProLite for all your vehicle glass repair & replacement needs.Services: Auto windshield replacement, Auto rear window replacement
Matthew Gehrman Avatar
Matthew Gehrman
11/17/2021
5 star ratingI live in Chandler Az and take the freeways for work and windshield glass breakage is an all too common occurrence in Az. I have had bad experiences in the past with BIG NAME glass repair shops who were contracted by my insurance. This time when I has to change the windshield, I decided to explore what options were there. The previous installer would not give me an OEM windshield and installed a cheaper version. I saw PROLITE's ad in their webpage for glass replacements and they were running cash back specials. I was a bit skeptic as to how this will work as my previous experiences were not great. I spoke to , I believe it was Nick, and he answered all my questions regarding the glass and when I told him I needed an OEM model for the glass, he willingly said that it is all they install in all their work. They contacted my insurance and set up a time to meet me at work. The tech guy Anthony, arrived on time and I was pleasantly surprised to see meticulous work and excellent quality of glass, not to mention the cash back part. In all it was a very nice experience.
Kartik I. Avatar
Kartik I.
8/09/2016
They called ahead, arrived on time and were done in about 40 minutes. Workmanship was good. Price was competitive. I'd use them again
Todd Wynia Avatar
Todd Wynia
6/17/2017
5 star ratingProlite Auto Glass is an Excellent Company. I've used them several times with both our vehicles. They respond quickly and do a Great Job! They have been on time, working late on Saturdays and Sundays to get the job done. Every time I've used them everything went smoothly and I had no problems getting my windshield replaced without any out of pocket cost to me. The owner is very friendly and has taken my calls even when the office is closed. Love this Company and have referred many of my friends and family to them. YOU GUYS ARE AWESOME !!!! 😀
Nancy A. Avatar
Nancy A.
11/18/2016
I always love an incentive to use a company. I got $100 check on day of replacing the windshield.The service was excellent. All the way from the initial phone call down to the knowledgeable technician, an older gentleman, arrived at my door.Great company! Great service.I always love an incentive to use a company. I got $100 check on day of replacing the windshield.The service was excellent. All the way from the initial phone call down to the …More
Sterling Powell Avatar
Sterling Powell
6/17/2017
Positive: Professionalism, Punctuality, QualityThey had great availability when I called, amazing quotes (less expensive than other popular places I had called), got there on time for the appointment, did not take long at all and did a great job on replacing my driver window.Service: Auto power window repair
Abby Inks Avatar
Abby Inks
11/17/2021
5 star ratingIt was a fantastic experience from beginning to end. I got a serious rock chip while driving to Scottsdale. It quickly spread across the windshield and I knew it needed attention. My husband and I googled Windshield Repair in Apache Junction and Prolite Auto Glass came up. Their ad was informative and had a home service. They also had a chat line so I sent Nick a message. We discussed options, he directed me to my insurance carrier for the referral and I had an appointment 2 days later. The technician who came was polite, efficient, and very professional. We are very satisfied with this shop and will recommend it to others. Thank you, Prolite. You ROCK!Chuck and Shawn'A NussbaumerApache Junction, Arizona
Shawn'A N. Avatar
Shawn'A N.
7/17/2019
I love how small businesses always seem to have better customer service And quality than name brands. Receptionist was informative and helpful, Mike was efficient and kind enough to still service my car after showing up late (would not recommend doing that of course). And my windshield looks awesome!I went here because they had the best price after calling three other places. Would recommend. Thank you Mike!Service: Auto windshield replacementI love how small businesses always seem to have better customer service And quality than name brands. Receptionist was informative and helpful, Mike was efficient and kind enough to still service my car after showing up late (would not …More
Anaya Ishida Avatar
Anaya Ishida
6/11/2022
Iren was on time to replace my windshield. Done in about 30 minutes. Great and friendly service
Nhat Phung Avatar
Nhat Phung
6/17/2019
This was our 1st windshield claim since moving from California almost 2 years ago. Not only was the process so easy and quick but the service was exceptional!. They were able to go to my work, schedule a time that was convenient and provided quick and exceptional quality work. I will be a return customer for sure, should the need arise. A+ overall for ProLite Auto GlassThis was our 1st windshield claim since moving from California almost 2 years ago. Not only was the process so easy and quick but the service was exceptional!. They were able to go to my work, schedule a time that was convenient and …More
Lisette Blancas Avatar
Lisette Blancas
6/17/2017
Customer Service was great. Seamless and trouble-free in obtaining approval from my insurance for the work. Installer was on-time, fast, and clean. Well done all around. Will use again if needed.
Mike Marshall Avatar
Mike Marshall
8/02/2022
Where should I start? First of all, sooo much cheaper than other places I called for windshields. I needed three replaced and they returned my call promptly, scheduled service and were here on time. All three windshields were replaced within a few hours. I HIGHLY recommend Pro Lite to everyone who is looking for a windshield. Mike was very professional and did a great job!
Ashley Becker Avatar
Ashley Becker
6/24/2022
5 star ratingThey were recommended to me by my insurance adjuster. My windshield had 2 huge cracks across it. Pro lite contacted me shortly after my adjuster texted them. Appointment for new windshield was set up for me promptly. Techs arrived first thing this morning after calling me to let me know they were on the way. They did a fantastic job! (Thanks Jim and assistant!) Highly recommend them to anyone looking to get their windshield replaced.
Ed D. Avatar
Ed D.
10/15/2021
Pro Lite Auto Glass was easy to work with. They helped my file my claim with State Farm. And gave me a nice cash rebate for choosing them. Completed at my home, which made things so convenient. Iren was great; courteous and quick. Would definitely use Pro Lite Auto Glass again.
Kara Honda Avatar
Kara Honda
6/17/2019
Very professional, accommodating and courteous! Will definitely use again and recommend to others! Thank you ProLite!
Karen Wheeler Avatar
Karen Wheeler
6/17/2017
5 star ratingService was great and super quick. They got me in in no time at all. Thank you! Installers were friendly, and very informative. We will definitely use them in the future.
Sarah A. Avatar
Sarah A.
1/10/2018
They called when they were on the way and arrived on time. The installers explained everything and cleaned up after the replacement
Charles Fountain Avatar
Charles Fountain
6/17/2017
Service: Auto windshield replacementPositive: Professionalism, Punctuality
bob Avatar
bob
12/17/2021
Professional, fast, efficient. All around good work
Mike Parker Avatar
Mike Parker
6/17/2019
I needed the windshield on my 2001 jeep replaced.Prolite came to my house to do the work. They were good about communicating with me ahead of time. The windshield looks great, and I would definitely use them again.
Kymberly Lewis Avatar
Kymberly Lewis
6/16/2023
Professional and trsutworthy
Gangsan Kim Avatar
Gangsan Kim
6/17/2020
Service: Auto windshield replacementPositive: Professionalism, Punctuality, Quality, Value
Tammy Anderson Avatar
Tammy Anderson
11/17/2021
Easy to schedule to be done at home or work. Great Husband and wife team installed glass in no time very fast. But was also put in correctly and all the moldings / trim fit correctly. Have used them several times and plan on continuing to.
Kurt Holzer Avatar
Kurt Holzer
6/17/2017
Very professional. They were there when they said they would be very friendly.
Brian Johns Avatar
Brian Johns
6/17/2016
Service: Auto windshield repair
Mo Avatar
Mo
2/17/2022
5 star ratingGreat job. Good pricing. They said 10-2pm for their arrival, they arrived at two. Could use a better arrival time estimate. Overall great tho! Quickly accommodated!
Mitch H. Avatar
Mitch H.
2/22/2021
5 star ratingNick at Prolite is great! We had to get the windshield and side window replaced on one of our company vehicles, an '89 GMC pickup, and found out it still had the original windshield!! Needless to say, it gave them trouble every inch of the way. They did finally get it done, in a timely manner, even with all the issues, as well as one of the guys busting up his knuckles pretty drastically. The prices are very reasonable, and I've met the Owner, Nick, on multiple occasions. He's a great guy to deal with, and an avid businessman. I'd refer Prolite any day of the week!
Roderic B. Avatar
Roderic B.
11/13/2013
5 star ratingAwesome service! Carlos was so quick and friendly! They were on time, replaced my windshield, and provided incentive as quoted. The entire process was quick and easy. Thank you!
Irene S. Avatar
Irene S.
8/09/2019
Great communication, great deal, beat competition by $150, will only use this company in the future for auto glass repair.. thanks for the prompt professional service
Mel Stewart Avatar
Mel St