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ProLite Auto Glass AZ Customer Reviews

From the very start, our main focus has always been to deliver exceptional service and quality products, resulting in thousands of windshields repaired and replaced for more than 30,000 customers across Phoenix Metro area. ProLite Auto Glass is now one of the most trusted auto glass repair shops in Arizona thanks to our experienced technicians, high-quality materials, and our commitment to providing outstanding customer service.

Read what our clients have to say about us:

"One word - Amazing! I called in the morning after realizing my windshield had a huge crack the day before. They immediately checked the stock and confirmed availability and called my insurance and worked out all the details and I got an appointment set the same day between 12 and 4 PM. The guy who came also was fast and efficient and finished the whole work in an hour. They even gave me an extra rebate which I did not ask or expect, what can i say, they were simply amazing! Overall highly satisfied with the whole experience! Will definitely recommend."

– Arun M., Glendale, AZ,

"I don't even know where to start! This company is amazing and have constantly exceeded my expectations. This is my second time going to ProLite and who wouldn't when you get great service and a generous rebate. Last week my glass was shattered by a rock on the freeway and they even cleaned the glass pieces that went into my car from the impact. I was even more impressed that they came to my work the same day and left my car in perfect condition! Take a recommendation from me and just call them and tell them Karla Soto sent you! You will never go to another glass company again! They are the best and glad I found them!"

– Karla S., Phoenix, AZ,

"After looking around for the best quote in the valley ProLite Auto Glass beat them all.  I really liked heir customer service and how quickly they were able to fix my windshield.  I was scared of not getting OEM glass because I thought the general kind would be too cheap, but ProLite proofed me wrong and my windshield looks straight from the dealership!!! I would definitely be using PAG on my next service."

– Elisa Montañez,

"The is the second glass claim I have had in the last year. Prolite Auto Glass by far performed way better then the last company I used. They were able to track down my correct windshield in a matter of minutes and had me scheduled for an appointment two days later (rain in forecast for next day). Office staff was great! Install tech was knowledgeable and efficient! No hassle and will definitely use them in the future!"

– Nic M., Gilbert, AZ,

"Just had my windshield replaced on my Jeep and had a very positive experience with ProLite. I was referred to them from a friend and read their reviews before I called (I'm one of those people) and liked what I saw. Jessica helped me open my claim with Progressive and had me scheduled for install within 36 hours. Anthony, tech, called me 30 min before their scheduled window and told me they were on the way. Anthony and Nicole were very professional and polite. I could tell Anthony did quality work by the way he explained some bubbling on the rubber below the broken windshield and how would make it look better. Install only took about 30 min and best of all, they came to my work and did it. Very pleased and will recommend ProLite to friends and family. Also, got paid $150 on the spot!"

– Jeff H., Chandler, AZ,

"I have to be honest, I was not the easiest customer to have. I had a total of three different scheduled appointments to get my windshield replaced due to family emergencies that came up. However, every interaction with the service gentleman as well as the representatives were fantastic. These wonderful people were caring, professional, timely, and friendly. The representatives were incredibly patient with me with all my rescheduling. Likewise, the service gentleman was very well informed in his work and made me feel comfortable leaving my car in his care. Altogether, this experience has been more than I could have hoped for. I will certainly be using Prolite again in the future."

– Ashley Labiak,

"ProLite was awesome! Came right out the next day, was on time, and did really great work! I would highly recommend them, they are extremely knowledgeable about what they do and you can tell they care about giving you the best quality service. Thanks!"

– Alex S., Scottsdale, AZ,

"Had my windshield replaced while at my work. Hector showed up when he stated he would, was professional, kind, courteous, and took his time to explain everything and did such a great job. I plan on referring my co-workers and friends. Keep up the great work guys!!"

– Kandis J., Scottsdale, AZ,

"I had nothing but great service from them. This is the second time I've used them. They're reliable, nice and get the job done. I will use them again!!"

– Erica U., Chandler, AZ,

"Amazing job! ProLite came to my house and replaced my windshield in 30 mins! Very professional and excellent customer service. Would most definitely recommend them to anyone!"

– Philicia B., Phoenix, AZ,

"Great experience! Would highly recommend. Called and they were able to come out the next day within the time frame given. Did a clean install, no questions asked and paid me for getting it replaced as promised. Crew did great work and answered any questions I had afterwards. Will definitely be using Prolite again in the future."

– Jason T., Phoenix, AZ,

"I always use ProLite. They have come both to my work in Sun City and my home in Tempe and replaced my cracked and dinged windshields. They are always very nice and make sure that all the paperwork is taken care of ahead of time. They make taking care of my car very easy and now I feel ready for the summer."

– Stephanie W., Chandler, AZ,

"After calling a few places to get my side passenger window replaced I settled with ProLite. It was a quick and easy process. I called them up and explained my situation. They confirmed that they could do the next day. Perfect. I gave them my insurance information and we did a quick three way call with MetLife to file claim. Install day the job was completed and tested. Great experience."

– Erick B., Glendale, AZ,

"They were prompt, courteous and did a great job. The girls that answered the phone knew what they were doing and even got my insurance company on the phone to get the approval. They came to my work and handed me my $115 rebate check right there n the spot. They were referred to me by one of my co-workers. And now another co-worker is getting her windshield replaced also. Would recommend!"

– Peggy D., Mesa, AZ,

"Received a quote ASAP. Once I agreed someone contacted me ASAP.  Very friendly, quick and painless to set appt and speak to my insurance company.  They showed up to my work during the time frame that they gave me. They changed it quickly and gave me the incentive check.  NO issues or problems. Great customer service and my windshield is GREAT!"

– April L., El Mirage, AZ,

"Great experience with ProLite Auto Glass, we highly recommend this company! They come to you at work or home, the technician we had was on time and highly efficient and cleaned up after he finished. We will definitely use them again! A big Thank you to Nick O'Donnell for your help and getting this windshield appointment set up and replaced!"

– Sandy E., Maricopa, AZ,

"I have used ProLite Auto Glass twice in less than a year. The customer service was great, I was able to get my windshield replaced at my place of work the next day. The guys that installed the glass did a very professional job. I highly recommend ProLite Auto Glass, and definitely will use them again if I have to."

– Karen H., El Mirage, AZ,

"I had my windshield replaced and the service was excellent. I called on Friday and they came out on Saturday. The technicians Niki and I believe his name was Anthony were excellent. They did an awesome job. They were quick and efficient and very nice. I will recommend this company to all of my friends."

– Michele G., Mesa, AZ,

"Driving down the road and my windshield was broken by a large bolt that fell out of a pickup. Nick replaced my windshield in my brand new Escalade the same day and it's perfect! Billed my insurance, with no cost to me. I appreciate it!!!"

– Karl F., Tempe, AZ,

"This is by far the best glass company I have ever dealt with. They go above and beyond to make sure you are happy with their service!! I've been telling everyone I know to always check with them first before going to anyone else!"

– Megan N., Goodyear, AZ,

"I can't say I've had the opportunity to experience other companies, with my vehicle being my first owned. What I can say is that first impressions are the ones that count and Prolite made it count. Their all around service was Professional by all means. I simply love my new tinted windshield at this time and I would definitely recommend Prolite. 5 stars! *****"

– Vanessa M.,

"Great job! They came out to my work and installed a new manufacturer windshield on my new car and gave me money to do it as well.  Lifetime warranty, can't be beat. Will definitely recommend and use them when needed again."

– Marianne M., Mesa, AZ,

"I was impressed on how fast I was able to get my glass replaced, and at my home no less!  The young man who took care of me was polite and professional. Will certainly refer your company  to all my friends! Thank you ProLite Auto Glass!!!"

– Laurie McCoy,

"Using ProLite was an exceptionally fast and easy process. I made my appointment online and within one day they came and replaced my windshield right in my driveway. The service was excellent and new windshield looks great. I would highly recommend ProLite Auto Glass."

– Kristina A., Phoenix, AZ,

"Truly exceptional service from start to finish! I have used them to replace my windshield twice now and both times I was given terrific service over the phone from creating the claim with my insurance to scheduling a prompt, convenient appointment for replacement. The technicians arrived in a timely manner and delivered professional, friendly service. I will definitely continue to utilize them for my windshield needs."

– Kristen S., Mesa, AZ,

"These guys were recommended by my insurance company, and now I know why!  I've only taken my Mercedes to the dealer for service, and I am a perfectionist so I'm not exactly easy to work with. The technician came to my house literally exactly at the time promised and was clean, very friendly, and professional.  The installer certainly knew what he was doing and the car looked flawless when he was done. I don't usually write reviews but the service was so good I just had to. Thank you!"

– Karl Freund,

"This is the second time we've used ProLite and will continue to do so for all of our vehicles. Very efficient and professional. They make it very easy and even help contact insurance companies if needed! They arrive on schedule and communicate every step of the way. I highly recommend ProLite!"

– Crystal M.,

"Great service from the office staff, thank you Danielle! They made my appointment for the very next morning, and Carlos the installer Called me ahead of time to let me know his exact arrival time. He carried out the work in a timely fashion, and did a great job of finishing it up and cleaning. Great job! Bonus! yes I got cash back!"

– Arthur Sneeden,

"Very nice installation and installers, very professional clean workmanship, the installers had a lot of patience taking out the original glass on a 2002 Silverado after enduring 16 years of Nevada and Arizona heat, all molding on glass and doors seem fine with no wind leakage which surprised me, highly recommended Prolite glass for any install. Thanks for an awesome experience."

– Steven H.,

"I would recommend this company to anyone! Setting up my appointment was super easy, Jamie walked me through the whole process and helped me call my insurance to file my windshield replacement. The tech came to my house, which is pretty far, in Gilbert South of the 202. The install took about 30 minutes and I was given my rebate check of $115 right then and there. This company helped our family have a very merry Christmas :)"

– Shelby T., Phoenix, AZ,

"I can't say I've had the opportunity to experience other companies, with my vehicle being my first owned. What I can say is that first impressions are the ones that count and Prolite made it count. Their all around service was Professional by all means. I simply love my new tinted windshield at this time and I would definitely recommend Prolite. 5 stars! *****"

– Vanessa M.,

"Excellent service. Quick, on time, and polite. What more could you ask for? The Tech's knew exactly what they were doing and my new window was installed without a hitch. This was the second window they have done for me. I'll call the fist before anyone else. Thanks!"

– Bill McGinnis,

"I have used ProLite Auto Glass twice now. Both times the experience was top notch. The installer was professional, courteous, wore a uniform and drove a marked company van (I've dealt with other windshield installers that seemed more like just a guy off the street). The replacement was done the next day, as needed, and there were no problems. They also used high quality Pilkington glass."

– Brian Lake,

"This was the most painless experience ever. I have been procrastinating on getting my windshield replaced for a very long time. I sent my e-mail request in for a quote and got a call about 5 min later. It was scheduled and done same day. The techs that came were amazingly friend, quick (done in about 10 min), and informative. I would highly recommend this. Added bonus was getting a rebate check for getting it done with ProLite. The lifetime warranty also adds to the package."

– Melissa Arellano-Murasky,